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Random shutdowns with XP

Discussion in 'Virus and Malware Removal' started by j2z, Dec 2, 2012.

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  1. j2z Newcomer, in training Posts: 40

    Ran TFC and ESET Online Scanner. ESET found no threats. I called it a night while ESET was running and this morning the computer was still on without having reset. Woo-hoo!
    j2z, Dec 3, 2012
    #21

  2. Broni Malware Annihilator Posts: 39,324   +175

    We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
    Broni, Dec 3, 2012
    #22

  3. j2z Newcomer, in training Posts: 40

    OTL restore point report:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Avery Z
    ->Temp folder emptied: 214 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 41329807 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 492 bytes

    User: Dad
    ->Temp folder emptied: 1674 bytes
    ->Temporary Internet Files folder emptied: 8143297 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 32698585 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 2324 bytes

    User: Dad Z
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Mom Z
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Music & Pics
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Noah Z
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 573 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 160639 bytes

    Total Files Cleaned = 79.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Avery Z
    ->Flash cache emptied: 0 bytes

    User: Dad
    ->Flash cache emptied: 0 bytes

    User: Dad Z
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: Mom Z
    ->Flash cache emptied: 0 bytes

    User: Music & Pics
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: Noah Z
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Avery Z
    ->Java cache emptied: 0 bytes

    User: Dad
    ->Java cache emptied: 0 bytes

    User: Dad Z
    ->Java cache emptied: 0 bytes

    User: Default User

    User: LocalService

    User: Mom Z
    ->Java cache emptied: 0 bytes

    User: Music & Pics
    ->Java cache emptied: 0 bytes

    User: NetworkService

    User: Noah Z
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 12032012_193720

    Files\Folders moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
    j2z, Dec 3, 2012
    #23

  4. j2z Newcomer, in training Posts: 40

    I completed all the remaining steps to clean, update, and add as listed. So far so good, but I'll post again after logging in under the other users I had set up. Hopefully this takes care of my issue . . . I was really hoping it wasn't a board or power supply issue. Thanks so much for your time and help Broni.
    j2z, Dec 4, 2012
    #24

  5. Broni Malware Annihilator Posts: 39,324   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Dec 4, 2012
    #25

  6. j2z Newcomer, in training Posts: 40

    Thought I would post an update. My computer ran shutdown free for several weeks but has since experienced the same problem on a few occasions. I continue to run the recommended cleaning/scanning tools without getting virus warnings so I think things are running safe. It may just be my hardware is on borrowed time. Thanks again for your help.
    j2z, Jan 5, 2013
    #26
     

  7. Broni Malware Annihilator Posts: 39,324   +175

    Very possible.
    I suggest starting new topic in Windows forum.
    Broni, Jan 5, 2013
    #27
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