TechSpot

Razer firmware update swapped keys on BlackWidow

By caffeine
Jul 16, 2012
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  1. I have a Razer BlackWidow keyboard. Recently, I downloaded and installed the latest version of Razer's Synapse 2.0 to try and fix this issue I was having with my Naga. Lo and behold, my Naga issues were fixed, but another problem emerged.

    The new version of Synapse added support for the BlackWidow and also upgraded the firmware. But after the upgrade, my Windows and Alt keys have been swapped, so when I press one, I get the other.

    The only way I've been able to fix it so far is to use SharpKeys to switch the keys back around, but when I connect another keyboard, that keyboard now has its Windows and Alt keys swapped. It's not that big of a deal, but I do swap to a quieter keyboard late at night from time-to-time, and I would really prefer to have it fixed without having to rely on a workaround like this.

    I've check around and I can't find any information about this issue and Razer's support website is completely useless as usual. Likewise, I haven't had any luck so far with downgrading the firmware, either.

    Does anybody have any idea on what I could do, particularly other BlackWidow owners?
  2. Matthew

    Matthew TechSpot Staff Posts: 6,062   +84 Staff Member

    Well, I don't have any specific solution for the BlackWidow, but you could solve this pretty easily with an AutoHotkey script. You could probably make it elaborate enough to detect when the BlackWidow is connected, but that's beyond my ability. However, it's super easy to enable or disable a script (you could even set a hotkey up for that) so it's inactive when you use another keyboard.

    I've created a basic script that will swap the left Windows and left Alt keys. You can enable or disable it by pressing win+alt+s (this can be changed to whatever you want, just open the script with a text editor, save your changes and reload the script if it's running). You can download AutoHotkey here.
  3. slh28

    slh28 TechSpot Paladin Posts: 1,925   +170

    Can't you just go into Synapse and assign the Windows key to the Alt key and vice versa? All the keys are programmable and hopefully this wouldn't affect your other keyboard.
  4. Verbo

    Verbo TS Rookie

    Hi
    I've been having the same problem and still can't find the solution the problem is that in my case (maybe even in your) not only the Alt and Win keys switched but also the Fn key is now my Alt key and my Right Alt is also my Win key which means I can't program the Fn key because it's meant to be fixed and non programmable.

    I've tried downgrading and reistaling all the drivers and everything but still haven't found the solution.
    Also when I downgrade my firmware my keyboard isn't recognized so it only works with synapse
  5. smurph1398

    smurph1398 TS Rookie

    Hi,

    I had this problem to and after several time consuming e-mails with Razer they sent me a program that fixed everything more or less instantly. Here it is, you might have to run it again once you've selected your keyboard model from the drop down menu. Hope it works for you too.
    caffeine likes this.
  6. caffeine

    caffeine TS Rookie Topic Starter

    Holy crap, that actually worked. Keyboard is back to normal now - windows and alt keys and all. Thank you!

    Although, the timing seems a bit unfortunate, seeing how I ended up ordering a Filco to replace my Black Widow, and it arrives tomorrow. It seems I was perhaps too hasty in buying the Filco.
  7. smurph1398

    smurph1398 TS Rookie

    Yeah I was about to order a different keyboard as Razer had been playing around with me, the day I was about to order one they sent me this. On the bright side now you have to awesome mechanical keyboards.


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