Realtek AC'97 audio controller, can't start (code 10)

By 11784234
May 1, 2010
Topic Status:
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  1. Hello,

    I've searched this forum, and others, and haven't found a solution for this problem.

    I have no sound for anything. I have a Realtek AC'97 audio, running Windows Service Pack 3. My motherboard is an intel corporation one. My laptop is a sony vaio pcg-z1wamp.

    In the Device Manager it shows the following: "Device cannot start (code 10)".

    I've tried installing several new drivers; I've uninstalled and installed the device; I've tried updates and some of the solutions suggested on this forum. Nothing has worked.
    Hardware issue & problem persists.


    Any help would be greatly appreciated.
  2. 11784234

    11784234 Newcomer, in training Topic Starter

    I ran everest, see below
    Motherboard:
    CPU Type Mobile Intel Pentium M, 1687 MHz (17 x 99)
    Motherboard Name Sony Corporation PCG-Z1WAMP(UC)
    Motherboard Chipset Intel Odem i855PM
    System Memory 1024 MB (PC2700 DDR SDRAM)
    BIOS Type Phoenix (11/21/03)

    Display:
    Video Adapter MOBILITY RADEON (16 MB)
    Video Adapter MOBILITY RADEON (16 MB)
    3D Accelerator ATI Mobility Radeon (M6)
    Monitor Plug and Play Monitor (12001)

    Multimedia:
    Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]
  3. 11784234

    11784234 Newcomer, in training Topic Starter

    Need to get in 5 posts.
  4. 11784234

    11784234 Newcomer, in training Topic Starter

    one more, oh give it a go... this is interesting stuff
  5. 11784234

    11784234 Newcomer, in training Topic Starter

    final one then I can give solution
  6. 11784234

    11784234 Newcomer, in training Topic Starter

  7. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,357   +167

    So you still need a solution? Or you found the solution?

    If you still need help
    • Make sure all your devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

    Then
    • click Start->Run, enter dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot, use the paper clip icon to attach the reports. (If you don't see icon you may need to first cick Go Advanced)
  8. 11784234

    11784234 Newcomer, in training Topic Starter

    I installed this driver - http://global-download.acer.com/GDFi...e&Step3=Aspire 1520&OS=X01&LC=en&BC=Acer&SC=PA_6 & thought for sure it would work but now

    I do have the Vinyl AC'97 Code combo Driver & the device is installed properly but there is still no sound.

    I ran msinfo32 as you suggested & it doesn't show any problem devices. I am running dxdiag now & will upload when its finished. I appreciate the help..
  9. 11784234

    11784234 Newcomer, in training Topic Starter

    I ran DxDiag & have attached the report as asked.

    Attached Files:

  10. 11784234

    11784234 Newcomer, in training Topic Starter

    I tried uninstalling the vinyl AC' 97 codec but I return to the original "multi media controller" error.
  11. 11784234

    11784234 Newcomer, in training Topic Starter

    Its working!! I reinstalled the vinyl ac'97 & I have sounnnnnnnnnnnnnnnnnd.
     
  12. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,357   +167

    Great news :grinthumb Thanks for the update
  13. 11784234

    11784234 Newcomer, in training Topic Starter

    thanks for the help LookingAround. I now know two new diangostic tools:)
  14. ultragrey

    ultragrey Newcomer, in training Posts: 69

    Can you tell me that if Realtek can run on Macbook?
    [​IMG]
  15. 11784234

    11784234 Newcomer, in training Topic Starter

    Hi ultragrey - if you want to check if realTek will work on the macbook, just go to their website & check if they have drivers for apples.
    Short answer is Yes.
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