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Recent major BSoD occurences

By Elysiium
Aug 7, 2011
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  1. Hi,
    and thanks for taking the time to read this.

    I have built a new system that is still only under a month old here are it's spec;
    Processor : AMD Phenom II X6 1055T
    Random Access Memory: Kingston 2GB DDR3
    HDD: Samsung 250GB
    GPU:ATI Radeon 5450HD
    O.S. W7

    Windows BSoDs a while back roughly 2 weeks, didnt do it again untill a friend installed a (possibly bad) torrent on my computer.

    will add minidumps when i figure out how.
     
  2. Elysiium

    Elysiium TS Rookie Topic Starter

    Just for clarity my OS is 32bit
    And I've noticed that every time I attempt to open Chrome which is attached to my taskbar it immediately BSoD's,
    If anyone could tell me how to add a dumpfile to this site if it would be helpful, i'll do my best :)
     
  3. Elysiium

    Elysiium TS Rookie Topic Starter

    These are the Minidumps of my 6 latest BSoDs , my next post will include my very first instance of BSoD
     

    Attached Files:

  4. Elysiium

    Elysiium TS Rookie Topic Starter

    First BSoD dump.
     

    Attached Files:

  5. Elysiium

    Elysiium TS Rookie Topic Starter

    7 hours without posts. Any help?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your earliest dump code is a serious one. It is 0x124: WHEA_UNCORRECTABLE_ERROR and is described as "A fatal hardware error has occurred."

    This error code and definition has replaced the older XP code 0x9C: MACHINE_CHECK_EXCEPTION and though it is older the definition still is applicable: This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

    Honestly, this is a very difficult error to work with because as it says a clear diagnosis rarely comes forth and I have never seen a minidump with either error codes give a definitive answer. I know IT techs that don't like working with it. What makes it so difficult is that it can be any hardware in your system -- and I mean any. Your dump simply cited hardware as the issue and nothing more definitive.

    Here are some of the causes that were determined to be the source of 0x124/0x9C errors from posters here and abroad: NIC, DVD/CD drives, dust build up around the CPU that caused overheating of said CPU, bulging capacitors hidden by heatsink, video card, psu, motherboard, and external harddrive connected by USB.

    The other predominate code is 0x8E (three times) and though they cited nothing specific these are almost always caused by hardware and can be a strong indicator of bad RAM. Therefore, for diagnostic purposes we want you to run Memtest on your memory.

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.


    *** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?

    *** Have you overclocked any hardware?
     
  7. Elysiium

    Elysiium TS Rookie Topic Starter

    Thanks for your response. I really hope my computer isn't ruined. I shall run memtest now and get back toyou with results.
     
  8. Elysiium

    Elysiium TS Rookie Topic Starter

    I've made the bootable memtest disk but having found out that itll take 7 hours to complete its test ive decided to wait till later to run it as id rather spend a few hours gaming before work. So in the meantime, 2 things.
    -I have noticed strange noises coming from my machine on bootup
    -Google Chrome instantly causes BSoD EVERY time i attempt to use it.
    Is this in any way significant?
     
  9. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Can you pinpoint these noises? What is the make of your harddrive?

    Does any other browser work without having the same issues that Chrome causes?
     
  10. Elysiium

    Elysiium TS Rookie Topic Starter

    The only other browser I have is I.E. and it works completely fine.
    My HDD is is a Maxtor 7Y250P0.
    And noises that are kind of like a clunking, I reckon it's from from the fan.
    Thanks again.
     
  11. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Open up your side case panel, stick your head as far as you can into the case and reboot. Now see if you can find where the noise is coming from. If it is from your harddrive you need to back up everything immediately and then do harddrive diagnostic work.
     

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