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Recently reformatted because of virus attack, problems getting Vista running again..

By maddeningloop
Jan 25, 2011
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  1. Ok, well, I originally managed to contract some horrible scareware ('Antivirus Scan'), and in the process of trying to clean it up more infections arose, so I decided to format my laptop (with original 32-bit Vista OS). Since formatting it, I've had a number of problems which include

    - certain webpages only half loading
    - a strange file with a random string of letters appearing on my external hard drive
    - said hard drive not appearing under device manager
    - BSOD
    - un responsive script messages when using Firefox
    - unresponsive buttons on webpages
    - inability to find drivers for internal camera (obviously a separate issue)

    I've made sure there's no lingering nasties and have been directed to this forum. Sorry for not posting error code for BSOD and things like that, I'll find it if needed? Any help would be appreciated!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,058   +169

    Have you checked the laptop manufacturer's website for drivers and utilities that might be missing from your laptop now?
     
  3. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    I did look, tried specifically for the camera drivers, but to no avail. I don't in all honesty know precisely what I need - if I post the list of options below, would you be so kind as to tell me which downloads could assist the functioning of Vista? Thanks in advance! Sorry for being a noob.


    Application / Utility

    DSD Direct Writing Function Update Program - 1.0.00.04130 32 / 64 bits
    2.12 MB 27/05/2009
    InterVideo WinDVD - 8.0.8.432 32 bits
    85.07 MB 19/05/2008
    SMS Audio Filter Function - 2.3.03.10220 32 bits
    4.46 MB 09/11/2007
    SonicStage Mastering Studio Writing Function Update Program - 1.0.00.04130 32 / 64 bits
    2.12 MB 27/05/2009
    VAIO AV Mode Launcher - 1.0.01.07230 32 bits
    5.22 MB 30/11/2007
    VAIO Camera Capture Utility - 2.2.03.11150 32 bits
    9.23 MB 05/12/2007
    VAIO Camera Utility - 2.0.02.05140 32 bits
    4.92 MB 27/11/2007
    VAIO Edit Components - 6.6.00.06130 32 / 64 bits
    19.28 MB 14/07/2009
    VAIO Edit Components - 7.2.00.11160 32 / 64 bits
    47.26 MB 14/01/2010
    VAIO Entertainment Platform Update (Converter) - 3.4.1.15050 32 / 64 bits
    30.29 MB 27/05/2009
    VAIO Entertainment Platform Update (Expander) - 3.4.1.15040 32 / 64 bits
    22.89 MB 27/05/2009
    VAIO Update - 5.1.1.04090 32 / 64 bits
    16.02 MB 10/06/2010
    Wireless Switch Utility - 3.6.01.18210 32 bits
    4.27 MB 15/11/2007

    Driver

    Graphics Driver (NVIDIA) - 7.15.11.6760 32 bits
    57.51 MB 01/07/2009
    Graphics Driver Update - 4.5 - 4.5.135070 32 bits
    10.01 MB 21/01/2009
    Intel Wireless LAN Driver - 11.1.1.16 32 bits
    4.9 MB 16/11/2007
    Memory Card Reader/Writer Driver - 2.0.0.18 32 bits
    906.01 KB 03/08/2007
    SATA Driver Intel (Non-RAID) - 8.5Sus_A - 8.5.0.1032 32 bits
    771.56 KB 21/11/2008
    SigmaTel Audio Driver - 6.10.5614.0 32 bits
    6.6 MB 18/12/2007
    Sony Image Filter Driver - 1.1.7.4020. 32 bits
    333.74 KB 16/11/2007


    Operating System

    Microsoft Hotfix - KB947506 32 bits
    752.62 KB 14/04/2008
    Microsoft Hotfix Package - KB937287 32 bits
    4.7 MB 19/03/2008
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,058   +169

    First of all, check the Device Manager for any yellow exclamation points. The camera utility probably contains the camera driver... These are important:
    Graphics Driver (NVIDIA) - 7.15.11.6760 32 bits
    57.51 MB 01/07/2009
    Graphics Driver Update - 4.5 - 4.5.135070 32 bits
    10.01 MB 21/01/2009
    Intel Wireless LAN Driver - 11.1.1.16 32 bits
    4.9 MB 16/11/2007
    Memory Card Reader/Writer Driver - 2.0.0.18 32 bits
    906.01 KB 03/08/2007
    SATA Driver Intel (Non-RAID) - 8.5Sus_A - 8.5.0.1032 32 bits
    771.56 KB 21/11/2008
    SigmaTel Audio Driver - 6.10.5614.0 32 bits
     
  5. Leeky

    Leeky TS Evangelist Posts: 4,378   +99

    I've made bold ones I would install. Also, head to www.nvidia.com and download the nVidia drivers from there.

    Make sure all Microsoft updates, and Service Packs are also installed.

    Other software that should be fully updated is Adobe Shockwave, Adobe Flash, Microsoft Silverlight and Java.
     
  6. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    Thanks for your advice.

    Service packs and windows updates up to date, drivers installed (except audio but will do another time). The NVIDIA website said this-


    NVIDIA Driver Downloads


    Initializing/Installing Component...


    --------------------------------------------------------------------------------
    If you use a pop-up blocker:
    You may need to disable it to use this service.

    If you are using Internet Explorer on Windows XP with SP2 installed or Windows Vista:
    Step 1:
    Click on the 'Information Bar' above (usually a pale yellow bar just below your browser's URL line).


    Step 2:
    Click on 'Install ActiveX Control' from the drop-down menu.


    Step 3:
    Click on the 'install' button.



    Initializing/Installing Component...


    --------------------------------------------------------------------------------
    If you use a pop-up blocker:
    You may need to disable it to use this service.


    --------------------------------------------------------------------------------
    If you are using Firefox:
    Click on the 'Yes' button.



    Scanning System...
    Click here if the scan did not complete.
    We're sorry, the NVIDIA Smart Scan does not support your system at this time.

    Supported operating systems: Microsoft Windows 98, 98SE, ME, 2000, XP, 2003, Media Center, and Windows Vista.

    Supported browsers: Internet Explorer, Firefox & Netscape.


    Product Current
    Installed Driver Latest Driver
    Update
    NVIDIA GeForce 8400M GT 167.60 The manufacturer of this system requires that you download the driver for your GPU from their support site.

    The GeForce M series and GeForce Go series notebook GPUs use drivers that have been customized by the notebook manufacturers to support hot key functions, power management functions, lid close and suspend/resume behavior. NVIDIA has worked with some notebook manufacturers to provide notebook-specific driver updates, however, most notebook driver updates must come from the notebook manufacturer. Additionally, the desktop GeForce graphics drivers will not install on Geforce M series and Quadro M series notebook GPU's.


    Which doesn't mean much to me....

    I also cannot access BBC iplayer, I select a program and the still image will come up but the video does not. I don't know what else to do really!
     
  7. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    Oh, and in device manager two 'other devices' have yellow exclamation marks. Automatic updating of drivers didn't work, one could be my external HD ('mass storage device', only got one of those and have disc somewhere) but I don't know what the other one is...
     
  8. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    Certain websites not working is most annoying thing- tried using cmd to set MTU at 1400, but hasn't helped. Any ideas? couldn't be something to do with the ports?
     
  9. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    List any Problem Devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
     
  10. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    Mass Storage Controller PCI\VEN_104C&DEV_803B&SUBSYS_9005104D&REV_00\4&382EAD5F&0&1AF0 The drivers for this device are not installed.

    Not Available
    ACPI\SNY5001\4&203C7357&0
    The drivers for this device are not installed.
     
  11. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    This is a PCI bus connected Plug and Play device. It appears to be your flash media controller/reader. You must've missed installing its driver. (For this one i was able to use Unknown Devices tool which can help ID some of the common PCI and USB devices)

    fyi... ACPI devices aren't plug and play devices. This one looks like its a button on your Sony. (check the site site again for Sony's installation for buttons and stuff to config your computer should include this driver)


    As to your web problems, i'd also try running the MS Fixit tool to reset your IE settings see if it helps
     
     
  12. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    Is it likely that one of these is my SD reader?

    Thanks for all the help guys. I went to Adobe Flash site, told me I already have it as part of Chrome. What else am I looking for? Not too worried about the devices in the short term...
     
  13. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    SD card reader = "flash media controller/reader"

    and reset your IE settings
     
  14. maddeningloop

    maddeningloop TS Rookie Topic Starter Posts: 17

    MS Fixit hasn't helped....
     


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