The user had a BSOD this morning
so I checked the Event Viewer log and found a few error messages
1. the computer has rebooted from a bugcheck. the bugcheck was 0x100000d1 (0x08010000, 0x00000002, 0x00000001, 0x005c0071) A dump was saved in C;\\Windows\Minidump\Mini051010-01.dmp Event id:1001 Time: 9:14 a.m.
2. error code 100000d1, parameter 1 08010000, parameter 2 00000002, parameter 3 00000001, parameter 4 005c0071 Event id: 1003 Time: 1:04pm
3. The McAffee McShield service hung on starting Event id: 7022 Time:9:17 a.m.
I attached some dump files from the workstation as well
can anyone give me a hand in resolving this issue
so I checked the Event Viewer log and found a few error messages
1. the computer has rebooted from a bugcheck. the bugcheck was 0x100000d1 (0x08010000, 0x00000002, 0x00000001, 0x005c0071) A dump was saved in C;\\Windows\Minidump\Mini051010-01.dmp Event id:1001 Time: 9:14 a.m.
2. error code 100000d1, parameter 1 08010000, parameter 2 00000002, parameter 3 00000001, parameter 4 005c0071 Event id: 1003 Time: 1:04pm
3. The McAffee McShield service hung on starting Event id: 7022 Time:9:17 a.m.
I attached some dump files from the workstation as well
can anyone give me a hand in resolving this issue