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[Solved] Redirect from Google search to AskTheCrew ad site

Discussion in 'Virus and Malware Removal' started by cr1100, Feb 10, 2012.

  1. cr1100 Newcomer, in training

    Actually, i did reinstall avg, but i haven't rebooted yet. I'll do that now.
  2. cr1100 Newcomer, in training

    Here's the log from the OTL fix. I haven't done the next steps, but wanted to post this ASAP

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry key HKEY_USERS\S-1-5-21-2066902144-2231887002-4265874029-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2066902144-2231887002-4265874029-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2066902144-2231887002-4265874029-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-2066902144-2231887002-4265874029-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->FireFox cache emptied: 17174941 bytes
    ->Flash cache emptied: 589 bytes

    User: Administrator.RoFamily-PC
    ->Temp folder emptied: 0 bytes
    ->FireFox cache emptied: 29919054 bytes
    ->Flash cache emptied: 456 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56502 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RA Media Server
    ->Temp folder emptied: 0 bytes

    User: Ro Family
    ->Temp folder emptied: 3867 bytes
    ->Temporary Internet Files folder emptied: 178105594 bytes
    ->Java cache emptied: 18608597 bytes
    ->FireFox cache emptied: 94747149 bytes
    ->Flash cache emptied: 241069 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 110 bytes
    RecycleBin emptied: 3968384 bytes

    Total Files Cleaned = 327.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: Administrator.RoFamily-PC

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RA Media Server

    User: Ro Family
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: Administrator.RoFamily-PC
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: RA Media Server

    User: Ro Family
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 02102012_125729

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
  3. cr1100 Newcomer, in training

    checkup.txt

    Here are the results from Security Check

    Results of screen317's Security Check version 0.99.24
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    AVG 2012
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    SAS/SECURE Java 9.2
    Java(TM) 6 Update 30
    Adobe Flash Player 11.1.102.55
    Adobe Reader X (10.1.2)
    Mozilla Firefox (x86 en-US..)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    AVG avgwdsvc.exe
    AVG avgtray.exe
    AVG avgrsx.exe
    AVG avgnsx.exe
    AVG avgemc.exe
    ``````````End of Log````````````
  4. cr1100 Newcomer, in training

    FSS.txt

    Results from FSS:

    Farbar Service Scanner Version: 10-02-2012
    Ran by Ro Family (administrator) on 10-02-2012 at 13:09:33
    Running from "C:\Users\Ro Family\Desktop"
    Microsoft Windows 7 Professional Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcore.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
  5. cr1100 Newcomer, in training

    ESetScan

    The list of threats from ESet

    C:\TDSSKiller_Quarantine\10.02.2012_10.29.51\mbr0000\tdlfs0000\tsk0002.dta Win32/Olmarik.AWO trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\10.02.2012_10.29.51\mbr0000\tdlfs0000\tsk0005.dta Win32/Olmarik.AWO trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\10.02.2012_10.29.51\mbr0000\tdlfs0000\tsk0006.dta a variant of Win32/Rootkit.Kryptik.IC trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\10.02.2012_10.29.51\mbr0000\tdlfs0000\tsk0007.dta a variant of Win32/Olmarik.AYG trojan cleaned by deleting - quarantined
    C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PK9332ZE\coicia_info[1].htm HTML/Iframe.B.Gen virus deleted - quarantined
    C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\37\3cdec065-130d3909 Java/Exploit.CVE-2011-3544.AG trojan deleted - quarantined
    C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\126a9d6c-54eeb145 Java/Exploit.CVE-2011-3544.AG trojan deleted - quarantined
    C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\49\5290f5b1-5a4c2f1d a variant of Java/Exploit.CVE-2011-3544.AH trojan deleted - quarantined
  6. cr1100 Newcomer, in training

    With ESet finished, can I click on exit? Can I also have it uninstall itself now that it's finished? And delete the quarantined files?

    Thanks again for all your help. I really can't tell you how much i appreciate it. Have to have my laptop and i'd be sunk without this.
  7. Broni Malware Annihilator

    With ESet finished, can I click on exit? Can I also have it uninstall itself now that it's finished? And delete the quarantined files?
    You may as well. Yes to all.


    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  8. cr1100 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Administrator.RoFamily-PC
    ->Temp folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RA Media Server
    ->Temp folder emptied: 0 bytes

    User: Ro Family
    ->Temp folder emptied: 85630 bytes
    ->Temporary Internet Files folder emptied: 36320 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 83516698 bytes
    ->Flash cache emptied: 2483 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 110 bytes
    RecycleBin emptied: 60928 bytes

    Total Files Cleaned = 80.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: Administrator.RoFamily-PC
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: RA Media Server

    User: Ro Family
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: Administrator.RoFamily-PC

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: RA Media Server

    User: Ro Family
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 02102012_192237

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
  9. cr1100 Newcomer, in training

    Wow, seems to be working great. Thanks so much! Very well appreciated!

    One last quick question: a lot of the programs disappeared in the final steps, but not: ESets, FSS, aswMBR, SecurityCheck and I think it's GMBR (the one which saves with a random name) are still showing on my desktop. I went to the control panel and looked on the program list, and none of them are listed to uninstall. Help here?

    Thanks again, and I'll be making a donation to you via paypal sometime this weekend.

    btw - can't get Secunia to install properly; it won't run.
  10. Broni Malware Annihilator

    You simply delete them. They don't install.

    Way to go!! [IMG]
    Good luck and stay safe :)