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[cr1100]

With ESet finished, can I click on exit? Can I also have it uninstall itself now that it's finished? And delete the quarantined files?

Thanks again for all your help. I really can't tell you how much i appreciate it. Have to have my laptop and i'd be sunk without this.

 

[Broni]

With ESet finished, can I click on exit? Can I also have it uninstall itself now that it's finished? And delete the quarantined files?
You may as well. Yes to all.


Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[cr1100]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Administrator.RoFamily-PC
->Temp folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: RA Media Server
->Temp folder emptied: 0 bytes

User: Ro Family
->Temp folder emptied: 85630 bytes
->Temporary Internet Files folder emptied: 36320 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 83516698 bytes
->Flash cache emptied: 2483 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 110 bytes
RecycleBin emptied: 60928 bytes

Total Files Cleaned = 80.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: Administrator.RoFamily-PC
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: RA Media Server

User: Ro Family
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: Administrator.RoFamily-PC

User: All Users

User: Default

User: Default User

User: Public

User: RA Media Server

User: Ro Family
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb



OTL by OldTimer - Version 3.2.31.0 log created on 02102012_192237

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[cr1100]

Wow, seems to be working great. Thanks so much! Very well appreciated!

One last quick question: a lot of the programs disappeared in the final steps, but not: ESets, FSS, aswMBR, SecurityCheck and I think it's GMBR (the one which saves with a random name) are still showing on my desktop. I went to the control panel and looked on the program list, and none of them are listed to uninstall. Help here?

Thanks again, and I'll be making a donation to you via paypal sometime this weekend.

btw - can't get Secunia to install properly; it won't run.

 

[Broni]

You simply delete them. They don't install.

Way to go!!

Good luck and stay safe