Update your Java version:
http://java.com/en/download/index.jsp
Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: The
Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.
Now, we need to remove old Java installations...
Please download
JavaRa to your desktop and unzip it to its own folder
- Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
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Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
[2010/07/20 22:36:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michael\Application Data\287E83A8055C05DE9E393AACA845068E
@Alternate Data Stream - 127 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:8B4F37E5
@Alternate Data Stream - 104 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1
:Services
:Reg
:Files
:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- You will get a log that shows the results of the fix. Please post it.
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Last scans....
Download
Security Check from
HERE, and save it to your
Desktop.
* Double-click
SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A
Notepad document should open automatically called
checkup.txt; please post the contents of that document.
=======================================================
Download
Temp File Cleaner (TFC)
Double click on
TFC.exe to run the program.
Click on
Start button to begin cleaning process.
TFC will close all running programs, and it
may ask you to restart computer.
========================================================
Please run a free online scan with the
ESET Online Scanner
- Disable your antivirus program
- Tick the box next to YES, I accept the Terms of Use
- IMPORTANT! UN-check Remove found threats
- Click Start
- Accept any security warnings from your browser.
- Check Scan archives
- Click Start
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push List of found threats
- Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.