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[Solved] Rootkit problem

Discussion in 'Virus and Malware Removal' started by Fusion37, Feb 13, 2011.

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  1. Broni Malware Annihilator

    You did fine, but you didn't say:
    Broni, Feb 17, 2011
    #21

  2. Broni Malware Annihilator

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ========================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
IE - HKU\.DEFAULT\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKU\S-1-5-18\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.order.1: "Ask.com"
[2010/05/17 16:20:00 | 000,002,425 | ---- | M] () -- C:\Documents and Settings\Nahom\Application Data\Mozilla\Firefox\Profiles\pzoeydki.default\searchplugins\askcom.xml
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found.
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O20 - Winlogon\Notify\avgrsstarter: DllName - Reg Error: Value error. - Reg Error: Value error. File not found
@Alternate Data Stream - 828 bytes -> C:\Documents and Settings\Nahom\Cookies\Au4shsSLOPWgelyeGFWINiA4OOLdEG4m
@Alternate Data Stream - 1278 bytes -> C:\Program Files\Common Files\Microsoft Shared:4hQkEeZtStHyqhP0lUJWrwRQ
@Alternate Data Stream - 1262 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:ynpaXYeTlmM1xZpn2l0tK
@Alternate Data Stream - 1215 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:VGTewdSGHfi6b78yCctTcf
@Alternate Data Stream - 1190 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:lLcZ4oSuW6N7t23ogtAY1f6Jj
@Alternate Data Stream - 1103 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:YLiBnuUpqOhrToD5fXcJ
@Alternate Data Stream - 1055 bytes -> C:\Documents and Settings\All Users\Application Data\Microsoft:tSaVTUhnbnSeGVSUBw7zMmbhKIFZ

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    =========================================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Feb 17, 2011
    #22

  3. Fusion37 Newcomer, in training

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Prefs.js: "Ask.com" removed from browser.search.defaultengine
    Prefs.js: "Ask.com" removed from browser.search.defaultenginename
    Prefs.js: "Ask.com" removed from browser.search.order.1
    C:\Documents and Settings\Nahom\Application Data\Mozilla\Firefox\Profiles\pzoeydki.default\searchplugins\askcom.xml moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter\ deleted successfully.
    Unable to delete ADS C:\Documents and Settings\Nahom\Cookies\Au4shsSLOPWgelyeGFWINiA4OOLdEG4m .
    ADS C:\Program Files\Common Files\Microsoft Shared:4hQkEeZtStHyqhP0lUJWrwRQ deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Microsoft:ynpaXYeTlmM1xZpn2l0tK deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Microsoft:VGTewdSGHfi6b78yCctTcf deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Microsoft:lLcZ4oSuW6N7t23ogtAY1f6Jj deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Microsoft:YLiBnuUpqOhrToD5fXcJ deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Microsoft:tSaVTUhnbnSeGVSUBw7zMmbhKIFZ deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: LocalService
    ->Temp folder emptied: 65748 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Temp folder emptied: 17809736 bytes
    ->Temporary Internet Files folder emptied: 1215031 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 97505902 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 16193910 bytes
    ->Flash cache emptied: 3150 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 3384 bytes

    User: Shy

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 158878 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 82835278 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 206.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Shy

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.20.6 log created on 02182011_005149

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\_avast5_\Webshlock.txt not found!

    Registry entries deleted on Reboot...





    First 2 things are done, finishing last scans now.
    About my computer, it's doing good. It hasn't restarted when I play too much games anymore (although that may just be my graphics card, but eh) and random tabs don't just pop open randomly. Avast pop ups are also rare too. This help has been very nice. ;D
    Fusion37, Feb 18, 2011
    #23

  4. Fusion37 Newcomer, in training

    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Malwarebytes' Anti-Malware
    CCleaner
    Java(TM) 6 Update 24
    Out of date Java installed!
    Adobe Flash Player 10.1.102.64
    Mozilla Firefox (3.6.13)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Alwil Software Avast5 AvastSvc.exe
    Alwil Software Avast5 avastUI.exe
    ``````````End of Log````````````



    Also, how did you do make the word "HERE" a link. I've been wondering how everyone on forums knows how to do that. o_o
    Fusion37, Feb 18, 2011
    #24

  5. Fusion37 Newcomer, in training

    Finished TFC, since I already had it on the computer from last time. Took off 1mb still. ^-^
    Gonna do that last thing, then bed.
    Edit: Actually, bed now, cya in the morning. (PA day, yay)
    Fusion37, Feb 18, 2011
    #25

  6. Broni Malware Annihilator

    Good news :)

    I'll still need Eset scan log.

    As for that "HERE"...

    For instance the link to this forum would look like this:

    Code:
    [url=http://www.techspot.com/vb/]HERE[/url]
    Broni, Feb 18, 2011
    #26

  7. Broni Malware Annihilator

    Hmmm....
    Code:
     doesn't work here correctly.
Hold on...
    Broni, Feb 18, 2011
    #27

  8. Broni Malware Annihilator

    Like this:
    [IMG]
    Broni, Feb 18, 2011
    #28

  9. Fusion37 Newcomer, in training

    C:\Documents and Settings\Nahom\My Documents\Downloads\registrybooster.exe a variant of Win32/RegistryBooster application
    C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe Win32/RegistryBooster application
    C:\Temp\Sound Forge 7.0 + Keygen + Sound Reduction plug-in + Manual\Sonic Foundry Keygen.exe a variant of Win32/Keygen.AQ application
    Fusion37, Feb 18, 2011
    #29

  10. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL

:Services

:Reg

:Files
C:\Documents and Settings\Nahom\My Documents\Downloads\registrybooster.exe 
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe 
C:\Temp\Sound Forge 7.0 + Keygen + Sound Reduction plug-in + Manual\Sonic Foundry Keygen.exe

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ========================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, Feb 18, 2011
    #30

  11. Fusion37 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Documents and Settings\Nahom\My Documents\Downloads\registrybooster.exe moved successfully.
    C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe moved successfully.
    C:\Temp\Sound Forge 7.0 + Keygen + Sound Reduction plug-in + Manual\Sonic Foundry Keygen.exe moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Temp folder emptied: 114709 bytes
    ->Temporary Internet Files folder emptied: 48954 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 76443922 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 18472431 bytes
    ->Flash cache emptied: 1249 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Shy

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 42068 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 15069004 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 164359 bytes

    Total Files Cleaned = 105.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Shy

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.20.6 log created on 02192011_115025

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\_avast5_\Webshlock.txt not found!

    Registry entries deleted on Reboot...




    Doing the system restore thing now.
    Fusion37, Feb 19, 2011
    #31

  12. Fusion37 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Temp folder emptied: 217 bytes
    ->Temporary Internet Files folder emptied: 48954 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Opera cache emptied: 333690 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Shy

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: Nahom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Shy

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.20.6 log created on 02192011_122009

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\_avast5_\Webshlock.txt not found!

    Registry entries deleted on Reboot...
    Fusion37, Feb 19, 2011
    #32

  13. Fusion37 Newcomer, in training

    When I was about to delete combo fix, it said it was a read only file. Can I still delete it?
    Fusion37, Feb 19, 2011
    #33

  14. Broni Malware Annihilator

    Run my steps.
    Step 2 will remove Combofix.
    Broni, Feb 19, 2011
    #34

  15. Fusion37 Newcomer, in training

    Ok, thank you for the help good sir. ;D
    Fusion37, Feb 20, 2011
    #35

  16. Broni Malware Annihilator

    Sure thing. Go on....
    Broni, Feb 20, 2011
    #36

  17. Broni Malware Annihilator

    The issue seems to be resolved.
    Broni, Feb 25, 2011
    #37
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