Solved Rootkit?

[Housez71]

Man I sure do appreciate all of your help! It seems to be functioning properly. I have not yet tried to use windows update, defender, firewall, etc. But I am following your commands to the letter.

 

[Broni]

Good

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 File not found
  O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 File not found
  O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll File not found
  [2012/08/09 23:58:34 | 000,000,000 | ---D | C] -- C:\FRST
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step run the fix from safe mode.

=====================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[Housez71]

All processes killed
========== OTL ==========
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\E&xport to Microsoft Excel\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\E&xport to Microsoft Excel\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{314111c7-a502-11d2-bbca-00c04f8ec294}\ deleted successfully.
File {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll File not found not found.
C:\FRST\Quarantine\{af70a4e2-dbb6-273b-1caf-d4176d30b398}\U folder moved successfully.
C:\FRST\Quarantine\{af70a4e2-dbb6-273b-1caf-d4176d30b398}\L folder moved successfully.
C:\FRST\Quarantine\{af70a4e2-dbb6-273b-1caf-d4176d30b398} folder moved successfully.
C:\FRST\Quarantine folder moved successfully.
C:\FRST\Logs folder moved successfully.
C:\FRST\Hives folder moved successfully.
C:\FRST folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Reggin
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 131206 bytes
->Java cache emptied: 393322 bytes
->FireFox cache emptied: 796067837 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 7171 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50400 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 666 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 760.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Reggin
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: Reggin
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.56.0 log created on 08092012_221104

Files\Folders moved on Reboot...
C:\Users\Reggin\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...
File C:\Users\Reggin\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
[2012/08/09 22:12:43 | 000,000,000 | ---- | M] () C:\Windows\temp\_avast_\Webshlock.txt : Unable to obtain MD5

Registry entries deleted on Reboot...

 

[Housez71]

Results of screen317's Security Check version 0.99.43
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java(TM) 6 Update 31
Java version out of Date!
Adobe Reader X (10.1.3)
Mozilla Firefox (14.0.1)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 43% Defragment your hard drive soon!
````````````````````End of Log``````````````````````

 

[Housez71]

Farbar Service Scanner Version: 06-08-2012
Ran by Reggin (administrator) on 09-08-2012 at 22:17:32
Running from "D:\Users\Reggin\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[Housez71]

Last one is taking a LONG time. almost done.

 

[Housez71]

The clock is running but it seems locked up at like 99% done

found 4 threats:

a variant of Java/TrojanDownloader.Agent NDJ trojan
Win64/Patched.B.Gen Trojan
JS/Redirector.NIQ Trojan
JS/Redirector.NIQ Trojan

So far.... it is still running

 

[Housez71]

I think it is locked up at the very end

 

[Housez71]

1hour 20 minutes of scan time and still counting? been on the same large ".iso" file for a long time. Any chance it is locked?

 

[Housez71]

Nevermind.

Here we go:

C:\Documents and Settings\Reggin\AppData\Local\{DB217A9F-D80F-11E1-8270-B8AC6F996F26}\chrome\content\browser.xul JS/Redirector.NIQ trojan
C:\Users\Reggin\AppData\Local\{DB217A9F-D80F-11E1-8270-B8AC6F996F26}\chrome\content\browser.xul JS/Redirector.NIQ trojan
C:\Windows\winsxs\Temp\PendingDeletes\$$DeleteMe.services.exe.01cd6daa4e7069e2.0000 Win64/Patched.B.Gen trojan
D:\Userbackup\Users\Reggin\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\29\1b0b81d-15020532 a variant of Java/TrojanDownloader.Agent.NDJ trojan

 

[Broni]

If computer clock is running keep it going.

 

[Broni]

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

===========================================

We have one corrupted registry key affecting Windows updates.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Double click on bits.reg file and confirm the prompt.
Restart computer.
Post new FSS log.

 

[Housez71]

Farbar Service Scanner Version: 06-08-2012
Ran by Reggin (administrator) on 10-08-2012 at 00:17:10
Running from "D:\Users\Reggin\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[Housez71]

YOU ARE AWESOMESAUCE! THANK YOU SO MUCH!

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Reggin
->Temp folder emptied: 56413 bytes
->Temporary Internet Files folder emptied: 82333 bytes
->Java cache emptied: 2027 bytes
->FireFox cache emptied: 125133673 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 2162 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 119.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: Reggin
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Reggin
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.56.0 log created on 08102012_111734

Files\Folders moved on Reboot...
C:\Users\Reggin\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

PendingFileRenameOperations files...
File C:\Users\Reggin\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!

Registry entries deleted on Reboot...

 

[Broni]

Way to go!!
Good luck and stay safe

 

[Housez71]

Thank you! I am going to send some cash to the donation link you have! You are great and this site is amazing!

 

[Broni]

You're very welcome

...and thank you