Inactive Rootkits detected, i need help!

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Hey all I am new to this site, but i have just recently discoverd whilst running an avg rootkit scan i have two rootkits under the same name of norton something, it says they are hidden, when i tried to remove them i got a messaqge saying it couldnt.
now i am a student and money is tight, is there anyway someone can helpfully guide mt through removing these rootkits? please!
 
Welcome to TechSpot! I'll help with the rootkits and my help is free. The following scan will give me information I need to find what we're dealing with.

Please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
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