Samsung responds to SquareTrade's durability test of the Galaxy S6 Edge

By Shawn Knight
Apr 6, 2015
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  1. SquareTrade reignited the bendgate controversy late last week when it published a video showing Samsung’s new Galaxy S6 Edge was just as bendable as Apple’s iPhone 6 Plus (and more prone to screen damage). Samsung, unsurprisingly, is refuting those claims.

    In a press release published earlier today, the South Korean tech giant acknowledged the video in which the Galaxy S6 Edge was broken under 110 pounds of pressure but said there are two things that need to be addressed with regard to the video.

    First, Samsung points out that the video assumes a very specific condition – 110 pounds of pressure, which they say rarely occurs under normal circumstances. Sammy said the force “that generated when a person presses the back pocket is approximately 66 pounds.” I assume this means the force put on a phone when someone places it in their back pocket then sits down.

    The company notes that in their own testing, neither the Galaxy S6 nor the Galaxy S6 Edge is bendable under 79 pounds of force – the amount required to snap a bundle of five pencils at once.

    Additionally, Samsung points out that some smartphones have different durability on the front and back sides. SquareTrade’s test only applied pressure to the front side of the device. The company said it will ask SquareTrade to perform another test that focuses on the back.

    What do you think about Samsung's response? Should SquareTrade re-test the backside of the phone?

    Permalink to story.

  2. yRaz

    yRaz TS Evangelist Posts: 1,822   +870

    I think the idea of it being stronger on the back is silly. A chain is only as strong as the weakest link. Even if bending it from the back gives more resistance that doesn't help that the front is the weakest link as far as accedentail damage is concerned.

    Honestly don't think this is a big deal at all. If you're afraid of breaking your phone put a case on it and get insurance, it's just a cost of doing business now
    stewi0001 likes this.
  3. 9Nails

    9Nails TechSpot Paladin Posts: 1,212   +174

    "What do you think about Samsung's response? Should SquareTrade re-test the backside of the phone?"

    SquareTrade tested a device to the point of failure. We all know, that with enough force you can break anything. So why bother retesting the back side?

    And, it's a phone! Samsung's 80 pounds of force seems sufficient to cover most accidents. It's not a 3" thick piece of bullet resistant glass, so I wouldn't expect it to deflect much energy. In other news, the sun is shinning.
  4. kanehi

    kanehi TS Rookie Posts: 41   +6

    SquareTrade should do a real world sit down bending test instead.
  5. These tests are incomplete, they need to test it against diamond drills, I always carry one in my back pocket, oh and lazorz too, never know when aliens start invasion, need to be always prepared!
  6. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 8,430   +2,822

    I think they need to do a baseball bat test while it is in someone's back pocket. The test being how fast the bat has to be swung before the phone is damaged. Ohh and lets make sure it is the CEO's pocket being used.
  7. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 6,335   +1,936

    These tests are silly and a waste of time as far as I'm concerned but some people seem to enjoy them, I can't begin to imagine why.
  8. stewi0001

    stewi0001 TS Evangelist Posts: 1,136   +480

    I think they should let Casio G-shock do all the phone durability testing like they do on their watches :p

    I do give Samsung props for showing, what they believe, is real world testing. On the other hand, it is interesting to see what the devices breaking points are. Of course, I've never seen anyone with a butt the size of a small rod to apply direct pressure on to their phone.
  9. agb81

    agb81 TS Booster Posts: 77   +38

    Honestly, if you are careless enough to figuratively put 10 gallons of water (in weight) on a delicate piece of electronics, you should deal with the consequences.

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