SquareTrade reignited the bendgate controversy late last week when it published a video showing Samsung’s new Galaxy S6 Edge was just as bendable as Apple’s iPhone 6 Plus (and more prone to screen damage). Samsung, unsurprisingly, is refuting those claims.
In a press release published earlier today, the South Korean tech giant acknowledged the video in which the Galaxy S6 Edge was broken under 110 pounds of pressure but said there are two things that need to be addressed with regard to the video.
First, Samsung points out that the video assumes a very specific condition – 110 pounds of pressure, which they say rarely occurs under normal circumstances. Sammy said the force “that generated when a person presses the back pocket is approximately 66 pounds.” I assume this means the force put on a phone when someone places it in their back pocket then sits down.
The company notes that in their own testing, neither the Galaxy S6 nor the Galaxy S6 Edge is bendable under 79 pounds of force – the amount required to snap a bundle of five pencils at once.
Additionally, Samsung points out that some smartphones have different durability on the front and back sides. SquareTrade’s test only applied pressure to the front side of the device. The company said it will ask SquareTrade to perform another test that focuses on the back.
What do you think about Samsung's response? Should SquareTrade re-test the backside of the phone?