Inactive Search Engine Links are Redirected - 8-Step Process Complete!

[kewlpoohgirl]

Let me start by thanking you in advance for helping with my problem! I know that there is another recent thread about this sort of problem but I know the administrator said not to follow another person's instructions.

Below are the necessary logs from the 8-Step Preliminary Process:
1. MBAM
2. GMER
3. DDS
4. Attach

I apologize in advance if some of the spacing on the logs make it difficult to read.


------------------------------------------------
MBAM LOG
-------------------------------------------------

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5410

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/28/2010 8:36:42 PM
mbam-log-2010-12-28 (20-36-42).txt

Scan type: Quick scan
Objects scanned: 148747
Time elapsed: 7 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


------------------------------------------
GMER LOG
------------------------------------------

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2010-12-28 20:45:14
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdePort1 FUJITSU_MHV2100BH_PL rev.00000029
Running: tqee9104.exe; Driver: C:\DOCUME~1\Hamsa\LOCALS~1\Temp\kfqoyfob.sys


---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 00 (MBR): rootkit-like behavior; TDL4 <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 32: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 62: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sector 63: rootkit-like behavior;
Disk \Device\Harddisk0\DR0 sectors 195371312 (+255): rootkit-like behavior;

---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0xAA2F1BAE]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateSection [0xAA2F19D2]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwLoadDriver [0xAA2F1B0C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP0T0L0-3 86CB93B2
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 86CB93B2
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 86CB93B2
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort2 86CB93B2
Device aswSP.SYS (avast! self protection module/AVAST Software)
Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

Device \Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskFUJITSU_MHV2100BH_PL____________________00000029#5&aaba3cd&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- EOF - GMER 1.0.15 ----

 

[kewlpoohgirl]

-------------------------------------------------
DDS LOG
--------------------------------------------------

DDS (Ver_10-12-12.02) - NTFSx86
Run by Hamsa at 20:52:07.82 on Tue 12/28/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.484 [GMT -5:00]

AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
svchost.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Hamsa\Desktop\dds.scr

----------- Continued on next post -----------------

 

[kewlpoohgirl]

Sorry I don't know why it's not letting me post the rest but I will do it as soon as I can. Maybe the logs are too long? Would it be ok if I attached them? =)

 

[crunchie]

Hi and welcome to TechSpot forums .

====

You should easily be able to post the DDS logs. If not, split them over several posts.

 

[kewlpoohgirl]

--- DDS LOG CON'T ----

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:6522
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
BHO: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Google Update] "c:\documents and settings\hamsa\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [lxcrmon.exe] "c:\program files\lexmark 2400 series\lxcrmon.exe"
mRun: [EzPrint] "c:\program files\lexmark 2400 series\ezprint.exe"
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

---- CONTINUED ON NEXT POST ----

 

[kewlpoohgirl]

I truly apologize. I know how annoying this must be. I'm going to try and post the "Attach LOG" now and try the rest of the DDS log later.

------ ATTACH LOG ------
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/17/2010 3:32:13 PM
System Uptime: 12/28/2010 8:46:26 PM (0 hours ago)

Motherboard: Sony Corporation | | VAIO
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | N/A | 1662/167mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 86 GiB total, 64.622 GiB free.
D: is Removable
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10508086&REV_02\4&2803E7C1&0&00E2
Manufacturer: Intel Corporation
Name: Intel(R) PRO/Wireless 3945ABG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10508086&REV_02\4&2803E7C1&0&00E2
Service: w39n51

Class GUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
Description: Communications Port
Device ID: ROOT\UNKNOWN\0000
Manufacturer: (Standard port types)
Name: Communications Port (COM4)
PNP Device ID: ROOT\UNKNOWN\0000
Service: Serial

==== System Restore Points ===================

RP362: 12/27/2010 10:00:32 PM - Removed Nero RescueAgent 10.
RP363: 12/27/2010 10:01:20 PM - Removed Nero SoundTrax 10.
RP364: 12/27/2010 10:02:01 PM - Removed Nero StartSmart 10.
RP365: 12/27/2010 10:03:02 PM - Removed Nero Vision 10.
RP366: 12/27/2010 10:03:50 PM - Removed Nero WaveEditor 10.
RP367: 12/27/2010 10:06:39 PM - Removed QuickTime
RP368: 12/27/2010 10:07:45 PM - Removed Skype Toolbars
RP369: 12/27/2010 10:08:07 PM - Removed Skype™ 4.2
RP370: 12/27/2010 10:08:51 PM - Removed Skype Toolbars
RP371: 12/27/2010 10:09:41 PM - Removed Symantec Endpoint Protection.
RP372: 12/27/2010 10:15:11 PM - Removed Trixie
RP373: 12/27/2010 10:15:31 PM - Removed Windows Media Player Firefox Plugin
RP374: 12/27/2010 10:39:08 PM - Removed Microsoft Office Enterprise 2007
RP375: 12/28/2010 2:37:10 PM - Avira AntiVir Personal - 12/28/2010 14:35

==== Installed Programs ======================


Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.1
Adobe Shockwave Player 11.5
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Avira AntiVir Personal - Free Antivirus
BitLord 1.1
CCleaner
Google Talk Plugin
HDAUDIO SoftV92 Data Fax Modem with SmartCP
High-Definition Video Playback 10
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB960043)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Image Converter 2 Plus
ImageStation
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet/Wireless Software
ISScript
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 16
LAN Setting Utility
Lexmark 2400 Series
Macromedia Flash Player 8
Malwarebytes' Anti-Malware
mCore
mDriver
Memory Stick Formatter
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Data Access Components KB870669
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server Desktop Engine (VAIO_VEDB)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
mMHouse
Mozilla Firefox (3.6.13)
mPfMgr
mProSafe
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mWlsSafe
mXML
Nero 10 Menu TemplatePack Basic
Nero 10 Movie ThemePack Basic
Nero BackItUp 10 Help (CHM)
Nero BurningROM 10 Help (CHM)
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero CoverDesigner 10 Help (CHM)
Nero DiscSpeed 10 Help (CHM)
Nero Dolby Files 10
Nero Express 10 Help (CHM)
Nero InfoTool 10 Help (CHM)
Nero MediaHub 10 Help (CHM)
Nero Recode 10 Help (CHM)
Nero RescueAgent 10 Help (CHM)
Nero SoundTrax 10 Help (CHM)
Nero StartSmart 10 Help (CHM)
Nero Vision 10 Help (CHM)
Nero WaveEditor 10 Help (CHM)
NVIDIA Drivers
Octoshape add-in for Adobe Flash Player
Office 2003 Trial Assistant
OpenMG Limited Patch 4.4-06-13-19-01
OpenMG Metadata Extractor for Windows Media Player
OpenMG Secure Module 4.4.00
Picasa 3
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Setting Utility Series
SigmaTel Audio
Skype Toolbars
Smart Defrag
Sonic Encoders
Sony Certificate PCH
Sony MP4 Shared Library
Sony Utilities DLL
Sony Video Shared Library
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VAIO Breeze Wallpaper
VAIO Camera Utility
VAIO Central
VAIO Entertainment Platform
VAIO Event Service
VAIO Hardware Diagnostics
VAIO Light Flo Wallpaper
VAIO Media 5.0
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 5.0
VAIO Media Redistribution 5.0
VAIO Media Registration Tool 5.0
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Cozy Screen SD Wide Contents
VAIO Power Management
VAIO Registration
VAIO Security Center
VAIO Support Central
VAIO Update 2
VAIO Wireless LAN Setup Utility
VAIOSurveySA
VLC media player 1.0.5
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10 Hotfix [See KB886612 for more information]
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinRAR archiver
Wireless Switch Setting Utility

==== Event Viewer Messages From Past Week ========

12/28/2010 8:11:49 PM, error: Service Control Manager [7034] - The lxcr_device service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:48 PM, error: Service Control Manager [7034] - The SonicStageMonitoring service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:48 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:48 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Registry Service service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:48 PM, error: Service Control Manager [7034] - The @C:\Program Files\Nero\Update\NASvc.exe,-200 service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:47 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Service service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 8:11:47 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Event Log service terminated unexpectedly. It has done this 1 time(s).
12/28/2010 6:12:12 PM, error: Service Control Manager [7022] - The Automatic Updates service hung on starting.
12/28/2010 6:05:38 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
12/28/2010 3:30:39 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service ntmssvc with arguments "-Service" in order to run the server: {D61A27C6-8F53-11D0-BFA0-00A024151983}
12/28/2010 2:54:53 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/28/2010 12:35:16 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Apple Mobile Device service to connect.
12/28/2010 12:35:16 PM, error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/27/2010 9:13:08 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
12/27/2010 6:25:11 PM, error: Service Control Manager [7031] - The Symantec Management Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

==== End Of File ===========================

 

[kewlpoohgirl]

Thank you in advance for your help!! This site looks like it's an AMAZING resource and I truly appreciate you taking the time. I'm still having trouble posting the DDS Log. It keeps taking me to "This page cannot be displayed" when I tried to submit it no matter how small I made it. Is there a special way to save it in notepad?

sorry again for all the questions!

 

[crunchie]

I believe there is a large portion of the DDS log missing. I do not understand how your posts are such different lengths? You should be able to fit the exact same data in all posts.

==

Please try this one:

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:


netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
/md5stop
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\System32\config\*.sav
CREATERESTOREPOINT


* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[kewlpoohgirl]

Thanks again! I got the OTL and Extras file but I'm having the same issue where it keeps saying "This page cannot be displayed" or the "connection is reset" when I hit "Submit Reply"

I'm really sorry because I know how annoying this is. I will keep trying to paste the logs. Thank you for your continued patience.

 

[crunchie]

We do not generally allow for attached logs, but in your case this may be necessary.
Please attach the logs and I will check them that way.