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[Solved] Search engines redirect and Internet Explorer opens when I'm using Chrome

Discussion in 'Virus and Malware Removal' started by EnragedMilkman, Aug 2, 2011.

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  1. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      IE - HKLM\..\URLSearchHook: {167d9323-f7cc-48f5-948a-6f012831a69f} - Reg Error: Key error. File not found
      FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
      [1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
      [2011/07/30 21:18:49 | 000,000,000 | ---D | M] -- C:\Users\Mike\AppData\Roaming\WhiteSmoke
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ================================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  2. EnragedMilkman Newcomer, in training

    OTL

    All processes killed
    ========== OTL ==========
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{167d9323-f7cc-48f5-948a-6f012831a69f} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{167d9323-f7cc-48f5-948a-6f012831a69f}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    C:\Windows\CD95F661A5C411AFB2CCABCD21A325B4.TMP folder deleted successfully.
    C:\Users\Mike\AppData\Roaming\WhiteSmoke folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Meik
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 46831588 bytes
    ->Google Chrome cache emptied: 14062319 bytes
    ->Flash cache emptied: 1415 bytes

    User: Mike
    ->Temp folder emptied: 54691975 bytes
    ->Temporary Internet Files folder emptied: 2979739 bytes
    ->Java cache emptied: 14570 bytes
    ->Google Chrome cache emptied: 233323099 bytes
    ->Flash cache emptied: 1147 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1824 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 336.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Meik
    ->Flash cache emptied: 0 bytes

    User: Mike
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.26.1 log created on 08082011_221719

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
  3. EnragedMilkman Newcomer, in training

    Security Check

    Results of screen317's Security Check version 0.99.7
    Windows 7 Service Pack 1 (UAC is enabled)
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Disabled!
    avast! Free Antivirus
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 26
    Out of date Java installed!
    Adobe Flash Player 10.3.181.34
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    ``````````End of Log````````````
  4. Broni Malware Annihilator

    Looks good :)

    ...and Eset...
  5. EnragedMilkman Newcomer, in training

    It's on its way, my friend!
  6. Broni Malware Annihilator

    :)...............
  7. EnragedMilkman Newcomer, in training

    Any day now, I promise!

    It's been scanning 97% for an awful long time...
  8. EnragedMilkman Newcomer, in training

    ESET is clean! :D
  9. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  10. Broni Malware Annihilator

    The issue seems to be resolved.
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