Solved Security Essentials encountered the following error: Error code 0x80070021. The process cannot acces

All processes killed
========== OTL ==========
HKU\S-1-5-21-1032813789-689081970-2416060643-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-1032813789-689081970-2416060643-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\localhost\ deleted successfully.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56466 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Owner
->Temp folder emptied: 96171831 bytes
->Temporary Internet Files folder emptied: 95640780 bytes
->Java cache emptied: 5381562 bytes
->FireFox cache emptied: 304596814 bytes
->Google Chrome cache emptied: 43890300 bytes
->Flash cache emptied: 60061 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 6870789792 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 78374 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 7,073.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Owner
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Owner
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 04222013_145707

Files\Folders moved on Reboot...
File\Folder C:\Users\Owner\AppData\Local\Temp\etilqs_jPeFKNKZWvctcNV not found!
File\Folder C:\Users\Owner\AppData\Local\Temp\etilqs_Qge2wSdhpPFrusl not found!
C:\Users\Owner\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File\Folder C:\windows\temp\TMP0000000223BD85C3634E908A not found!
File\Folder C:\windows\temp\TMP000000CBA447C6289609FB8B not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.62
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 25
Java 7 Update 17
Adobe Flash Player 11.6.602.180
Adobe Reader XI
Mozilla Firefox (20.0.1)
Google Chrome 26.0.1410.43
Google Chrome 26.0.1410.64
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````
 
Farbar Service Scanner Version: 14-04-2013
Ran by Owner (administrator) on 22-04-2013 at 15:27:34
Running from "C:\Users\Owner\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
Getting user folders.

Stopping running processes.

Emptying Temp folders.


User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Owner
->Temp folder emptied: 1084578 bytes
->Temporary Internet Files folder emptied: 24960 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 6707828 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1061210 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36300 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: 0 bytes
Process complete!

Total Files Cleaned = 9.00 mb
 
C:\Users\Owner\Documents\Craig\Misc Desktop Items\jZipV1c.exemultiple threatscleaned by deleting - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz014ED074Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz0949C0EFWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz1283297AWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz1612FABCWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz31E10031Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz4090A4BAWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz42F32BB3Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz6349CC1EWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz66BF87BEWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz6E4FD21AWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz792D2FB0Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gz956717D5Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzA4E04660Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzC4557D8BWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzC4557D8B444947F9Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzC4557D8B8907CFF5Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzC4557D8BD33E8568Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzC4557D8BFB91855FWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD37F865EWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD37F865E499FCC42Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496DWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496D04FE0790Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496D123AF769Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496D136B06EDWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496D29EA71BBWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzD5CB496DFD081D6AWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzFB074638Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzFB0746380702D6CBWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzFB0746386C2920FDWin32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Documents\Downloads\backup-refinedandpamperedpets.com-2-13-2010.tar.gzFB074638EB615FD5Win32/Virut.NBP virusdeleted - quarantined
C:\Users\Owner\Downloads\Firefox_setup (1).exea variant of Win32/Adware.iBryte.G applicationcleaned by deleting - quarantined
C:\Users\Owner\Downloads\Firefox_setup.exea variant of Win32/Adware.iBryte.G applicationcleaned by deleting - quarantined
 
redtarget.gif
Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

redtarget.gif
1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

====================================

redtarget.gif
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Owner
->Temp folder emptied: 628402 bytes
->Temporary Internet Files folder emptied: 1484061 bytes
->Java cache emptied: 1679114 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 64423892 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 23490 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 65.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Owner
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Owner
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 04232013_184512

Files\Folders moved on Reboot...
File\Folder C:\Users\Owner\AppData\Local\Temp\etilqs_bvmZtHgkLcsMBzn not found!
File\Folder C:\Users\Owner\AppData\Local\Temp\etilqs_ch8Sf4eZgq6gyaX not found!
File\Folder C:\Users\Owner\AppData\Local\Temp\etilqs_M94Y01WM8jnL9WP not found!
C:\Users\Owner\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
C:\windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Back