smsse.exe not found - PC keeps restarting itself

By Earthling
Apr 24, 2005
  1. Hi people
    I know this has appeared elsewhere but there seems to be conflicting info in replies. I get the message "smsse.exe not found (blah blah)" message on starting up. At random times, the machine will restart itself. One night I left it running all night and it remained stable the whole time; the next day it did the restart trick while I was working. It's totally unpredictable. Some people say their machines run perfectly fine without smsse.exe; others say that without the session manager, I can expect exactly this problem with random restarting.
    I have run Registry Mechanic which logs some problems with some *.dlls. Spyware Doctor tells me I have some problem trojans. There are people out there who say that some trojans bring in or exploit a file called smsse.exe.
    Any advice available then? How can I restore smsse.exe for example?
    Thanks in advance - I want to sort this problem out before my broadband account comes active as I don't want too many conflicts going on when that starts...
    Best regards
  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    smsse.exe is NOT a Windows program. You don't want to restore it either.

    Boot in Safe Mode.
    Switch System restore OFF.
    Press Ctrl/Alt/Del simultaneously, select Taskmanager/Processes, select the process (if there), click "End Process" for:


    Next, run HijackThis and place a tick-mark in the little square before (if still there):
    any lines with smsse.exe in it

    Now click on the Fix Checked button in HJT.
    When done, delete smsse.exe
    Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
    Repeat this for ALL [usernames].
    Boot normal. When all OK, switch System Restore back on.

    You may also want to g to this post, and follow the instructions EXACTLY, especially about UPDATING and HJT-location.
    How to remove Begin2Search/Coolwebsearch and Other Nasties
    Then see How to post your Hijackthis log-files.
  3. Earthling

    Earthling TS Rookie Topic Starter

    Thanks Blackstuff

    Just about to try your suggestion - will report back. What a way to spend a Sunday
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