[Solved] Got the Browswer Redirect Problem

By rockndad38
Aug 5, 2010
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  1. rockndad38

    rockndad38 Newcomer, in training Topic Starter Posts: 21

    Kaspersky ran for about 4 hours and only scanned 1% of my computer. I will reboot and try the scan again and see if it will speed up. If not is there another scanner we can use?
  2. Broni

    Broni Malware Annihilator Posts: 45,186   +242

    Yes. Stop Kaspersky.

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • IMPORTANT! UN-check Remove found threats
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  3. rockndad38

    rockndad38 Newcomer, in training Topic Starter Posts: 21

    Ok thanks. I ran ESET and it said "No threats found". It did not give me an option to print out a log file. I ran it twice to make sure I didn't miss it.
  4. Broni

    Broni Malware Annihilator Posts: 45,186   +242

    Very well :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ======================================================================

    Your computer is clean [​IMG]


    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI). The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
  5. rockndad38

    rockndad38 Newcomer, in training Topic Starter Posts: 21

    Great, thanks so much for the help! I really appreciate it. I will follow the last set of instructions after I get some sleep and let you know how the computer is running.
  6. Broni

    Broni Malware Annihilator Posts: 45,186   +242

    No problem :)
  7. rockndad38

    rockndad38 Newcomer, in training Topic Starter Posts: 21

    completed the last step, so far no browser redirects. Thanks for all the help!
  8. Broni

    Broni Malware Annihilator Posts: 45,186   +242

    Yes!! [​IMG]
    Good luck and stay safe :)
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