Something preventing me access internet even though connected

Download and run this: http://support.microsoft.com/mats/printing_problems/

Anything else I can assist with?

Hi there. It all appears to be good, so we will finish up to make sure your computer is protected from malware in the future.

Clean up System Restore

Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
• Select System
• On the left select Advanced System Settings and accept the warning if you get one
• Select System Protection Tab
• Select Create at the bottom
• Type in a name I.e. Clean
• Select Create

Remove tools, temp files, old Restore Points

Please run OTL

• Under the Custom Scans/Fixes box at the bottom, copy and paste in the following:
  
  
• Then click the Run Fix button at the top.
• Note: The fix for OTL sometimes hides your Desktop and Start menu so the cleanup can be completed. Do not be alerted, as this is normal.
• It may open a log for you, but I don't need that.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

• Click the CleanUp button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


Security Check

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Topic solved.