You can also continue with some of the straight-forward stuff
1. Run MS Updates to make sure they’re applied
2. Then uninstall soundmax again
- Do you uninstall it from Add/Remove Programs? I’m just guessing there’s an entry there as I understand they have their own control panel).
- When it’s uninstalled, double check Device Manager to see if driver is also uninstalled. Would guess so, but if not Rt click->Uninstall
3. Then reinstall everythinhg and give it a shot
4. You can also try msconfig to stop any other of the optional startups from starting up on your system on next boot other then your AV and firewall Don't know if you might have any other optional startup is interfering with that device. http://www.netsquirrel.com/msconfig/msconfig_vista.html
5. on that note..you said you do use the mic for skype and other stuff? what other stuff?
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What version of skype do you use?