Okay so my friend bought a copy of knights of the old republic 2 for pc a few days ago. Admittedly it was probably not the most reliable person to buy it from, but we're convinced the disk itself works. And I'll say right off the bat we know his computer has the right requirements as far as space and memory go, its a very recent computer. I suppose hardware and configuration are the main concerns. This is how he describes the problem: "it does the intro and then this like screen of random colors pops up and then it goes to a black screen and u can heard the bg sound and can see ur mouse but u can't move it and it stays on that until u end the program" This happens after the character creation process, directly between the star wars scroller and the prologue video. We tried turning off videos under configuration and the games doesn't do the "weird color thing" but still goes to the blank screen. A microsoft error report comes up every time he tries it. We have not tried the readme file mainly because we have no idea where it is. any help his greatly appreciated!