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Startpins opening on Chrome/NSIS error

Solved
By BobDylan
Sep 29, 2012
  1. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    Apologies.

    It now seems that Chrome is OK, the home page is no longer 'startpins'.

    The strange thing is that I now get a pinkish vertical line that comes down the centre right of the screen. It kind of flashes and come and goes. I tried to do a print screen, but it doesn't seem to show up on it. Firefox still slightly slow.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ==============================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.

    ==========================

    As for your other issue...

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  3. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

  4. Broni

    Broni Malware Annihilator Posts: 47,015   +255

  5. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    Strange. Same thing happened for Adobe.

    For Java, it this time said; "Error 1335. The Cabinet file 'Date1.cab' required for this installation is corrupts and cannot be used. This could indicate a network error, an error reading from the CD ROM, or a problem with this package."

    Then I can choose to abort, retry or ignore.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,015   +255

  7. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    I'm really sorry about this.

    Update:

    I've now uninstalled Flash, but the same thing happened when I tried to install it.... It doesn't respond to actually install.

    Ok, I went the JavaRa route. Then Java.

    For Java, the first 4 or 5 occasions it said the wizard was interrupted before Java 7 Update 7 could be completely installed. But it worked the final time... Although worryingly, if I click here: http://www.java.com/en/download/installed.jsp

    .... It says that 'No working Java was detected on your system. Install Java by clicking the button below.'
     
  8. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Run all other final steps for now.
     
  9. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: AppData
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: owner
    ->Temp folder emptied: 20 bytes
    ->Temporary Internet Files folder emptied: 115090 bytes
    ->Java cache emptied: 463 bytes
    ->FireFox cache emptied: 201902377 bytes
    ->Google Chrome cache emptied: 338481235 bytes
    ->Flash cache emptied: 965 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 515.00 mb


    [EMPTYFLASH]

    User: All Users

    User: AppData

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: owner
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: AppData

    User: Default

    User: Default User

    User: owner
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10072012_082758

    Files\Folders moved on Reboot...
    File\Folder C:\Users\owner\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  10. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    Thanks for all of your help.

    I still can't install Adobe Flash. It used to run well.

    How do I do this bit?

    "3. Make sure, Windows Updates are current."

    Finally, am I meant to uninstall JavaRa? I currently have the icon for it on my desktop, with 6 or 7 white box icons next to it for each language.
     
  11. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    Start>All Programs>Windows updates

    As for your other two issues...

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck!
     
     
  12. BobDylan

    BobDylan TS Enthusiast Topic Starter Posts: 114

    Thanks for all of your help!
     
  13. Broni

    Broni Malware Annihilator Posts: 47,015   +255

    You're very welcome [​IMG]
     


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