TechSpot

Stop and Restart

By Steve Gunn
Mar 1, 2008
  1. Hey guys,

    This has been happening to me for a while and I've been wanting to know what the hell is going on and how I can fix it.
    My computer occasionally restarts randomly or even just stops.
    Do you know what could cause this?

    It gets really annoying sometimes.
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Could be quite a few things. Likely either your PSU is unstable, or a component (such as your CPU), is overheating. Monitor your system's temperatures and if they're abnormally high during the freeze/shut down then you've found your problem.
     
  3. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    how can I tell the temperature of my CPU and my PSU?
     
  4. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Eh, you can't really check your PSU's temperature from within Window's as far as I'm aware. I wasn't suggesting that your PSU was overheating anyhow, just unstable.

    There are quite a few applications you can use to check your CPU's temperature.

    Your BIOS
    Speedfan
    Motherboard Monitor
    HMonitor
    SensorView
    CPUCool
    I think some of the BurnInTest applications monitor temperatures and Everest might as well.

    The list could go on forever. Go use a search engine and use what you care to.
     
  5. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    Where could I find some of these applications?
     
  6. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

  7. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    Ok I got CPUCool...now how do I read the readings its getting?
     
  8. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    What do you mean how do you read them?

    What does it report your CPU's temperature to be?
     
  9. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    This is all the temperatures or this is what shows up.
     
  10. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Your temperatures appear to be fine although I'm sure that reading is probably one that was taken during very low load.

    What are you usually doing during the time that your PC freezes/reboots?
     
  11. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    the usual..I have my media player running, my Browser...a couple of windows...with files...Skype, MSN...the usual...nothing out of the ordinary. And before I was missing a couple of .dlls and I thought that was the case. But it appears that it isn't. Before it was more often. But now it only happens once every week or so...sometimes once every three days. Is there a software out there that might be able to gather disgnostics to see what might be the problem?
     
  12. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    You can check the Event Viewer.

    Start>Control Panel>Administrative Tools>Event Viewer
     
  13. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

  14. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Look in the directory C:\Windows\Minidump for a .dmp file and post the latest one (or few). If that directory doesn't exists, search your HDD for a .dmp file.
     
  15. mattb2e

    mattb2e TS Rookie

    Your computer is restarting because by default when windows encounters a system error it will log the error and automatically restart, if you turn off automatic restart you will get a BSOD (blue screen of death) which will tell you a generic description of your error. You should have quite a few minidumps if you have had this problem for a while, post your minidumps and we should be able to tell you what is causing the problem.
     
  16. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    Here are all 4 of the Minidumps I have in that file.
     

    Attached Files:

  17. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Try uninstalling AVG and see if it clears up.
     
  18. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    But then I won't have a Anti-Virus
     
  19. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    Eh, if it is causing your system to lock up and/or crash isn't it worth getting a different AV?
     
  20. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    Ok, but if it is AVG then what do you reccomend as my new AV?
     
  21. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    I don't know free AVs too well. I've been using NOD32 for years, and wouldn't go back. People seem to praise Avast as much as they do AVG though.
     
  22. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    Between Avast and NOD32 which one is better?
     
  23. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

  24. Steve Gunn

    Steve Gunn TS Rookie Topic Starter Posts: 92

    but what version of NOD32 do you use? Business Edition or Home Edition?
     
  25. Matthew

    Matthew TechSpot Staff Posts: 5,266   +92

    There aren't two seperate editions from what I can see. The "Business" option allows you to buy a bundle package of their software. Unless you want to buy 5, 10, or 15 copies, it'd be wise to go with "Home & Home Office".
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...