Actually, let's try this tool...as we can run FRST from it: Download OTLPENet.exe to your desktop Download Farbar Recovery Scan Tool and save it to a flash drive. Ensure that you have a blank CD in the drive Double click OTLPENet.exe and this will then open imgburn to burn the file to CD Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads Your system should now display a Reatogo desktop. Note : as you are running from CD it is not exactly speedy Insert the flash drive with FRST on it Locate the flash drive and run FSRT The tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.