Stupid Users

Phantasm66, um, how much do you get paid? LOL.

I always like how when you answer the phone, you know like "bobs pc shop", a customer instantly spews all their problems and wants you to fix it over the phone. You try to be polite and say something like "have you checked device manager?" And then of course you get "how do I do that?". So you try to be vague to get them off the phone, "you can get to it in the control panel". "Where is that?". And suddenly you are stuck on the phone for 30 minutes, teaching them how to right-click and read words with their eyes.

I like how they bring a system in and are told, "well, there's about 10 systems ahead of you....", "ok, so can I maybe get it in the morning?" HAHA.

I especially like the people who cannot for the life of their children, explain WHAT their problem actually IS. All you can ever get out of them are "well it just doesn't act right". And "it isn't like it used to be". And so on.

And lets not forget the dumb ones who INSIST they are right. Insist they are right as they give YOU their computer to fix. I had one lady who wanted to take to her grave, that her power supply blew because her son listens to music. And that uses to much power!

Oh ya, and one of my personal favorites, the know-it-all customer who hangs around the store loligagging like a bum, and interrupting me as he forcefully answers my customer's questions which are directed at me. And not only bugging people, but answering WRONG to begin with. ARG.
And then he talks to you in that ****y tone about some stupid "cool" thing he knows and expects me to be impressed with him somehow. Like "oh, you know how to go into 'Manage' on a PC. WOW, I'm impressed!".

And lastly, for you older folk, it is NEVER cool to talk to us younger guys about how you paid $5000 for a 5meg hard drive. And I don't want to here about your first job programming on tape. Because we really DON'T CARE! lol

Ah people, you meet all kinds of people. Soon I will not be doing this anymore for a living....

IF you look at the titles of Bobes and Uncleel, what is a runner?

Anyways, I have delt with many teachers and students that need help with their PC. The number one thing I have noticed is, they have no idea what the PC parts are called.

Im not asking for them to say 7200 RPM SATA 80 GB with NCQ, just Hard Drive.

One thing that sticks in my mind,

Drama teacher puts a call on the help desk, I go down to see what is wrong. She says

My Black Modem is too slow.
Excuse me?
I have to use the white modem
Ma'am you dont have a modem in your PC.
Of Course I have a Modem!

She ment that the white modem (an old Gateway witha Pentium 3) was faster then her new Black Modem (Dell Pentium 4.)

I took the "Slow Black Modem" back to my classroom, wasted about 30 minutes of diagnostics found not a thing wrong with it. Gave it back. We have to do follow ups to close the call, so I say, hows the Dell? She says, Great! What did you do to it! Its faster!

Thats why, Im not going to do this for a living.

No idea, but they were both moderators waaay back in the day, and neithers been seen in an age..

I kinda feel embarrased about this - but one day, I turned of my monitor. Next day I forgot about it and tried all sorts of things to get it back up. Took 10minutes to figure it out. Needless to say - I have never done that again.

Korrupt

Well I may have never done something super stupid on my own PC, but us techs still do stupid things in other areas. One time I was going with a group of people and I parked my car on the street. And, yes I did, left the car running the whole four hours! WITH my keys locked in!!!
And I never even thought about it the whole time until we were done and I couldn't find my keys until I went outside and noticed the sound of my engine running!

One time late at night I was just messing around and my cursor kept doing weird things, moving around on it's own, clicking things. I thought for sure I got a virus or something, I restarted. Came back up and it was fine but about a minute later it started up again. Was driving me mad until I realized that my friend had logged in to my VNC and was screwing around with me! Lol, I never guessed, cause it runs as a service and I totally forgot, he guessed my password.

One time I got off from work and was about to drive off until someone yelled at me that my laptop was on my roof! Ouch.

Yes, techs have their moments too

Quite embarassing stories

Back a year or so ago, I runned my cpu fan on my athlon 2400, so I put a house fan next to it. I forget to turn it it on one time and I smelled smoke and I was like oh sh. lol

I belive runner is probably a reference to Cyberpunk 2020. For all you guys who don't know what that is, it's a d10 based table top roleplay game. The reason I belive this is that in Cyberpunk 2020 a hacker is called a netrunner and a street gang member is known as a booster, or boosterganger. I was wondering about the booster title and spotted this.
Though I doubt it's the case here, a runner is someone way down the ladder in drug dealing who simply sells small amounts from a dealer to avoid the dealer getting in the line of fire.
Example: The guys who actually approach you in a club, the dealer is usually sitting somewhere else and has all the drugs. The runner approaches you and if you give him/her the cash they return to their dealer, give them the cash and come back with the drugs.
Of course I wouldn't even entertain the possibility that the latter is the refference that they're making.
If anyone's interested in tabletop rpg and want's to know about 2020:
www.rtasorian.com
I wouldn't bother though, the system stinks and the background is sorely dated. Guardians of the Order do a nice alternative called Ex Machina.

EDIT:

Oops I missed the post by MYOB...my curiosity is calmed.

Got a lady here with a few bolts loose. She had bought a new computer from us, which of course came with the XP CD.
Some weeks later she called up saying her XP CD was "bad". Because with some "new skills she taught herself" she was able to test the disk and found it bad. Basically she had run the disk check program from the Nero burning suite.
So we humored her and mailed a new, never used, out of the package XP CD. So then she leaves two messages on our phone the day after she got it, saying it was bad too.
This time she apparently ran scandisk on it, which reported that 3 kilobytes of data was bad. And since "3 kilobytes is pretty small" she wants us to "E-mail her the corrupt 3 kilobytes of data".
What the heck?

Well it doesn't sound so funny when typed out, but you have to hear this person talk, and hear the messages she left. We were just bursting out laughing. Um ya, we'll E-mail you the 3 corrupt kilobytes. Whatever!

Oh, I've had another customer refer to their PC problems as "byte snits". If that makes sense. They wanted us to remove the bad byte snits from the PC. So from then on we often tell each other that the computer just had to many byte snits. lol

lol, Vig these storys always bust me up.

http://darwinawards.com/darwin/darwin1999-45.html
Not exactly a stupid user but u would expect a computer technician to have better sense. Or would you?

Simply put, no.

How the heck could any one human drink that much in 100 minutes!?!? I get full if I drink 2 pops close together.

Not boasting, I'm not proud of myself for it, but once I drank a bottle of Glenfiddich, two bottles of french brandy and a half bottle of white rum to myself in a sitting. I admit it probably took me a little over three hours and that when the police came to take me away, I was giggling to myself and mictuating in one of my boots, but I did it.
I was something of a troubled youth.

Like I said in my earlier post, I don't think a tech would neccesarily have more sense.

Hey, don't knock all of these stupid people. Were it not for them, you all wouldn't likely have the easy jobs you have Yes, you put up with stupidity, but that's what you get paid for!

You don't do this for a living do you...after awhile, getting paid or not it gets REALLY old....

Nope, I'm a doctor. Still a service industry, where I continue to be amazed at what people ask me or do to themselves. It gets old patching people together after they rocket down a highway on a motorbike without a helmet, but I just have to remind myself that if it weren't for ignorance, I wouldn't have a job!

The funniest case I had was of this snooty neighbour who, hearing about my computer prowess from somewhere, asked me to fix her PC. I asked. Turns out the "problem" was that she had the boot priority set to the floppy drive as the first one and the HDD second. And she had a floppy in the drive. So it used to give her that well-known message "Invalid boot disk. Please remove the disk and press a key." After that, I have sworn myself to only accepting virtual help.

The one that makes me mad is when people refuse to run windows update "because it might download a virus, right?" ARGH!!!