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Successfully blocked access to malicious web site

Discussion in 'Virus and Malware Removal' started by Kathryn Rowan, Jan 15, 2013.

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  1. Kathryn Rowan TechSpot Member Posts: 62

    Here's the log from running OTL to clear the system restore points:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Kathryn
    ->Temp folder emptied: 25653 bytes
    ->Temporary Internet Files folder emptied: 5047461 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 110979062 bytes
    ->Flash cache emptied: 810 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 32978 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 111.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Kathryn
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Kathryn
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 01182013_085213

    Files\Folders moved on Reboot...
    C:\Users\Kathryn\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Users\Kathryn\AppData\Local\Temp\~DF948C65D856F0C550.TMP not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRF{DFEC5FFD-330A-45B1-BD04-6C993A3AF355}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{171A8420-38A9-46E7-9B23-1369AC8AC41F}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{30E73563-F709-4ED7-86CE-DFC8F7AEC6D5}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{352F6489-8793-495B-B94B-E6AC45D9C13F}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{354A90AC-B66B-4DB4-B7FC-E3D474A9EFCF}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{37F7024C-3FAB-4928-81B2-FE7C52842CD8}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{67B26BE9-9B8D-458F-A093-18004C8AD236}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{76F2D3B6-C3E3-42C6-B801-483C280E51FA}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{7EE2BE11-83EA-4929-BF2C-18AB2EB380EF}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{80D4CE9B-D159-4792-837E-E5500DCD1147}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{89FF6872-1E3D-4E77-8BB3-916CA832FA51}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{C47A616F-2318-439E-BFE9-A39B55B2C0A4}.tmp not found!
    File\Folder C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS{EE920309-3F13-48A4-82F5-B2288F04E22E}.tmp not found!
    C:\Users\Kathryn\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
    File\Folder C:\Windows\temp\mcafee_T7EjydlslmbYiJT not found!
    C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  2. Broni Malware Annihilator Posts: 39,349   +175

  3. Kathryn Rowan TechSpot Member Posts: 62

    Hi Broni,

    My computer is doing great. Thanks for the link to WOT. I really like the extra info about website that I can trust. I'm going to be sure to load this on the other computers in our house. I've got a couple extra questions:

    1) Since my computer is new (purchased after Xmas), I have had McAfee for virus protection. I'd rather not have to pay the fee to purchase this software. Do you have something that is free that you'd recommend. I used to use Microsoft Security Essentials but when I tried to download this software, a message popped up that I didn't need is since I have Windows 8 which comes with Windows Defender. What do you recommend?

    2) It seems that Windows 8 allows all these random pop-ups that I have to close (sometimes it's another browser tab when I click on a link on a website and sometimes it's a pop-up on the right side or bottom of my screen). Anything I can do about this?

    Thanks again for all the help. I really appreciate it.

    Katie Rowan
  4. Broni Malware Annihilator Posts: 39,349   +175

    1. I know it's confusing. In Windows 8 Windows Defender is not old worthless Windows Defender but it's actually renamed MSE.
    You can uninstall McAfee using this tool: http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html and re-enable Windows Defender (aka MSE).
    Or....
    Uninstall McAfee, keep Windows Defender disabled and...
    Install ONE of these:

    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

    - free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

    2. I'm not sure what pop-ups you're talking about. What type of pop-ups are those? Some ads? What browser?
  5. Kathryn Rowan TechSpot Member Posts: 62

    Thanks, Broni! Do you have one of the antivirus programs that you recommend?

    Regarding the pop-ups, for example, if I go to www.zappos.com and click on Shoes under Shop Women's, it opens the Women's shoes on the tab I'm on but open's another tab that brings up
    http://oficialsurveyscenter.co/survey/us/sv1.php?t202id=217&c1=Zappos&t202kw=.zappos.c on top of the tab I'm on. It isn't really a problem but is annoying. I'm using Goggle Chrome which I know could be part of the problem. Which web browser do you recommend?

    Katie
  6. Broni Malware Annihilator Posts: 39,349   +175

    I use Avast.

    Uninstall Chrome...

    1. Close all Chrome windows and tabs.
    2. Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
    3. Click Programs and Features.
    4. Double-click Google Chrome.
    5. Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.
    Install fresh copy and see how it goes.
     
  7. Broni Malware Annihilator Posts: 39,349   +175

    Still with me?
  8. Broni Malware Annihilator Posts: 39,349   +175

    The issue seems to be resolved.