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Suddenly internet connection fails - modem unplug crashes PC

By maniacgeorge
Dec 1, 2008
  1. hi,
    I have a PC with windows XP home and a sagem 330 usb broadband modem. The internet was fine until one day I waited as the arrow went from red to yellow to green as usual, clicked connect and it eventually timed out. I unplugged the modem but it crashed to restart. This happened again when I restarted the computer-I disabled antivirus and firewall to check but to no avail.

    I have bought a wireless ethernet modem to replace the usb one as it is more reliable supposedly but I would still like to sort this problem!

    Any ideas?
    Thanks!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "I have bought a wireless ethernet modem to replace the usb one as it is more reliable supposedly but I would still like to sort this problem!"...

    Have you tried using/installing this modem?
     
  3. maniacgeorge

    maniacgeorge TS Rookie Topic Starter Posts: 19

    yes I have now, but for some reason I can't access the router panel-the device dosen't seem to be recognised despite all the lights going green on it. The same thing happened with another ethernet device a while back which I thought must be broken but now I'm guessing its the pc because this router definitely works!
     
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