First of all, I'd like to sorry for the long post...but I'm desperate for help. I want to try and give a clear idea of the problems I'm having with my PC.
Anyway.
A few months back, I downloaded AVG. A few days later, for some reason, I got the blue screen of death.However, I managed to do a system recovery. Then yesterday, I tried to use AVG but it wouldn't work. I now know this was due to not uninstalling AVG.
Yesterday after realising AVG was broken from the system recovery I did a few months prior, I was desperate for a antivirus software. I searched the NET and found myself on a antivirus software review site. Rated number one on the review site was Avast, so I download the software.
The download came in a bundle, a social network plugging, tool bar, PC optimizer and a couple more items. I never thought anymore of it as I have downloaded programs in bundles before with no obvious side affects.
Shortly after installing the bundle, I noticed my PC was slow especially when I visited an IM site were they play music in the room. The sound was breaking bad. I said in the room that my PC was running slow. I told the room that I had downloaded Avast. A few replied and said the software conflicts. They advised me to uninstall Avast using windows control panel add /remove tool.
This is when things got bad.
I went to windows, add remove feature with the intention of removing all the Avast bundle and the old AVG program that was no longer functioning. I deleted a few programs. Then one of the programs I was removing made my PC freeze.
As soon as I rebooted I notice the Icons on my desktop had no pics/logos. Then I went to start button and scrolled over all programme's and nothing appeared. I also noticed there was no, my computer Icon. So, clicked on control panel, it opened up the window. However, when I clicked on add/remove progs a dialogue box popped up saying...windows cannot open the file, you can search the net blah, blah, blah.
That dialogue box was to be a commen feature as I tried to fix these issue's. Every item of my desktop, control panel and download I try to open.... brings up this dialogue box. The good thing about it though is, by clicking search the net, gives me access to the web otherwise I wouldn't be typing this here for help now as when I click chrome, FF, I.E on my desktop, it brings up the dialogue box without opening the program.
At first I couldn't even us CMD as there is no run option now. I could get the prompt up by going in safe mode with command prompt but that was malfunctioning as even typing in ipconfig....nothing happened.
I found a way through that by task manager and now I have a functioning command prompt. The problem is though even when I put in a prompt to do a system restore, the page comes up blank.
I've been trying to fix this now since this time yesterday.
Please help for the sake of my sanity :/
Anyway.
A few months back, I downloaded AVG. A few days later, for some reason, I got the blue screen of death.However, I managed to do a system recovery. Then yesterday, I tried to use AVG but it wouldn't work. I now know this was due to not uninstalling AVG.
Yesterday after realising AVG was broken from the system recovery I did a few months prior, I was desperate for a antivirus software. I searched the NET and found myself on a antivirus software review site. Rated number one on the review site was Avast, so I download the software.
The download came in a bundle, a social network plugging, tool bar, PC optimizer and a couple more items. I never thought anymore of it as I have downloaded programs in bundles before with no obvious side affects.
Shortly after installing the bundle, I noticed my PC was slow especially when I visited an IM site were they play music in the room. The sound was breaking bad. I said in the room that my PC was running slow. I told the room that I had downloaded Avast. A few replied and said the software conflicts. They advised me to uninstall Avast using windows control panel add /remove tool.
This is when things got bad.
I went to windows, add remove feature with the intention of removing all the Avast bundle and the old AVG program that was no longer functioning. I deleted a few programs. Then one of the programs I was removing made my PC freeze.
As soon as I rebooted I notice the Icons on my desktop had no pics/logos. Then I went to start button and scrolled over all programme's and nothing appeared. I also noticed there was no, my computer Icon. So, clicked on control panel, it opened up the window. However, when I clicked on add/remove progs a dialogue box popped up saying...windows cannot open the file, you can search the net blah, blah, blah.
That dialogue box was to be a commen feature as I tried to fix these issue's. Every item of my desktop, control panel and download I try to open.... brings up this dialogue box. The good thing about it though is, by clicking search the net, gives me access to the web otherwise I wouldn't be typing this here for help now as when I click chrome, FF, I.E on my desktop, it brings up the dialogue box without opening the program.
At first I couldn't even us CMD as there is no run option now. I could get the prompt up by going in safe mode with command prompt but that was malfunctioning as even typing in ipconfig....nothing happened.
I found a way through that by task manager and now I have a functioning command prompt. The problem is though even when I put in a prompt to do a system restore, the page comes up blank.
I've been trying to fix this now since this time yesterday.
Please help for the sake of my sanity :/