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[Solved] SVCHOST.exe trojan causes physical memory dump and then wants to reinstall OS

Discussion in 'Virus and Malware Removal' started by ajross, Dec 18, 2011.

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  1. ajross Newcomer, in training

    ESETScan Log:

    C:\Users\Aaron Ross\Music\iTunes\FrostWire\Incomplete\T-5835489-wow i can get sexual too new single.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned -quarantined

    C:\Users\Aaron Ross\Music\iTunes\FrostWire\Saved\centerfied stellar kart (from new album).mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan cleaned - quarantined
    ajross, Dec 28, 2011
    #41

  2. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Dec 28, 2011
    #42

  3. ajross Newcomer, in training

    Last OTL Log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Aaron Ross
    ->Temp folder emptied: 28317 bytes
    ->Temporary Internet Files folder emptied: 23745428 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 17227 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 23.00 mb


    [EMPTYFLASH]

    User: Aaron Ross
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.31.0 log created on 12282011_193252

    Files\Folders moved on Reboot...
    C:\Users\Aaron Ross\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Aaron Ross\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6RVA1MVD\clkurl=;ord=1389646990[1].htm moved successfully.
    C:\Users\Aaron Ross\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6RVA1MVD\topic174849-2[1].html moved successfully.
    C:\Users\Aaron Ross\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

    Registry entries deleted on Reboot...
    ajross, Dec 28, 2011
    #43

  4. ajross Newcomer, in training

    My computer is running like a charm, now!

    I owe you more thanks than I can put into words, Broni!
    Thank you very, very much for all your help, and the time you put into this site.
    I know that I am not the only one who has needed help; keep up the great work!

    I did want to ask one more thing, however. I was interested in just reformatting my computer for factory settings; just because I want a "fresh start" from all my program files and whatnot. What is your thought on this, and would you recommend doing so?
    ajross, Dec 28, 2011
    #44

  5. Broni Malware Annihilator

    You're very welcome [IMG]

    There is no really any need for reinstalling.

    [IMG]
    Broni, Dec 28, 2011
    #45
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