================================================================= OTL log is clean. 1. Update your Java version here: http://www.java.com/en/download/installed.jsp Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update. Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer. 2. Now, we need to remove old Java version and its remnants... Download JavaRa to your desktop and unzip it to its own folder Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions. Accept any prompts. Do NOT post JavaRa log. ========================================================== Last scans.... 1. Download Security Check from HERE, and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document. NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me. 2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue. Make sure the following options are checked: Internet Services Windows Firewall System Restore Security Center Windows Update Press "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Please copy and paste the log to your reply. 3. Download Temp File Cleaner (TFC) Double click on TFC.exe to run the program. Click on Start button to begin cleaning process. TFC will close all running programs, and it may ask you to restart computer. 4. Please run a free online scan with the ESET Online Scanner Disable your antivirus program Tick the box next to YES, I accept the Terms of Use Click Start Accept any security warnings from your browser. Check Scan archives Click Start ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. When the scan completes, click on List of found threats Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. NOTE. If Eset won't find any threats, it won't produce any log.
scan x 2 Results of screen317's Security Check version 0.99.24 Windows 7 x64 (UAC is enabled) Internet Explorer 9 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Enabled! McAfee VirusScan Enterprise McAfee Agent WMI entry may not exist for antivirus; attempting automatic update. ``````````````````````````````` Anti-malware/Other Utilities Check: Java(TM) 6 Update 30 Adobe Flash Player 11.0.1.152 Mozilla Firefox (x86 en-GB..) ```````````````````````````````` Process Check: objlist.exe by Laurent McAfee VirusScan Enterprise vstskmgr.exe McAfee VirusScan Enterprise mfeann.exe ``````````End of Log```````````` Farbar Service Scanner Ran by david (administrator) on 16-01-2012 at 23:34:58 Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Yahoo IP is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ SDRSVC Service is not running. Checking service configuration: The start type of SDRSVC service is OK. The ImagePath of SDRSVC service is OK. The ServiceDll of SDRSVC service is OK. VSS Service is not running. Checking service configuration: The start type of VSS service is OK. The ImagePath of VSS service is OK. System Restore Disabled Policy: ======================== Security Center: ============ Windows Update: =========== File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys => MD5 is legit C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll => MD5 is legit C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll => MD5 is legit C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll => MD5 is legit C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit **** End of log ****
eset my mistake about the posting the fss log twice. regarding my earlier note I changed the Icons and appearance manually and all seems well with that. eset ran for 7hrs and seemed to stop progressing at 68% completion. I stopped it at that point. It was moving very slowly throughout but seemed to slow down as it progressed. Is that normal? The thought was I would try to run it again but will await instruction before proceeding The log is as follows C:\Qoobox\Quarantine\C\ProgramData\Tarma Installer\{DA00D550-BB91-4A26-AAE5-9172D626CAAE}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
Please, run F-Secure Online Scanner Disable your Antivirus program. Checkmark I have read and accepted the license terms. Click on Run Check button. Quick scan (recommended) option will come pre-checked. Don't change it. Click on Start button. When scan is done, in Step 3: Clean the files, leave all settings as they're. Click Next button. Click Full report... button. Copy report's content and paste it into your next reply.
f-secure log Scanning Report Tuesday, January 17, 2012 18:25:37 - 18:48:14 Computer name: DAVID-HP Scanning type: Quick scan Target: System 2 malware found TrackingCookie.Mediaplex (spyware) System (Disinfected) TrackingCookie.Statcounter (spyware) System (Disinfected) Statistics Scanned: Files: 5662 System: 5662 Not scanned: 0 Actions: Disinfected: 2 Renamed: 0 Deleted: 0 Not cleaned: 0 Submitted: 0 Options Scanning engines: Copyright © 1998-2009 Product support | Send virus sample to F-Secure F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name. This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure produ
Your computer is clean 1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script: Run OTL Under the Custom Scans/Fixes box at the bottom, paste in the following: Code: :OTL :Commands [purity] [emptytemp] [EMPTYFLASH] [emptyjava] [CLEARALLRESTOREPOINTS] [Reboot] Then click the Run Fix button at the top Let the program run unhindered, reboot the PC when it is done Post resulting log. 2. Now, we'll remove all tools, we used during our cleaning process Clean up with OTL: Double-click OTL.exe to start the program. Close all other programs apart from OTL as this step will require a reboot On the OTL main screen, press the CLEANUP button Say Yes to the prompt and then allow the program to reboot your computer. If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now. 3. Make sure, Windows Updates are current. 4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately! 5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites. 6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer. 7. Run Temporary File Cleaner (TFC) weekly. 8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly. 9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker. The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases. 10. (Windows XP only) Run defrag at your convenience. 11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page. 12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html 13. Please, let me know, how your computer is doing.
otl log All processes killed Error: Unable to interpret <Code:> in the current context! Error: Unable to interpret <---------> in the current context! ========== OTL ========== ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: david ->Temp folder emptied: 179932634 bytes ->Temporary Internet Files folder emptied: 759892 bytes ->Java cache emptied: 29634 bytes ->FireFox cache emptied: 54534923 bytes ->Google Chrome cache emptied: 0 bytes ->Flash cache emptied: 456 bytes User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: Public ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 4713804 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 229.00 mb [EMPTYFLASH] User: All Users User: david ->Flash cache emptied: 0 bytes User: Default ->Flash cache emptied: 0 bytes User: Default User ->Flash cache emptied: 0 bytes User: Public Total Flash Files Cleaned = 0.00 mb [EMPTYJAVA] User: All Users User: david ->Java cache emptied: 0 bytes User: Default User: Default User User: Public Total Java Files Cleaned = 0.00 mb Restore point Set: OTL Restore Point Error: Unable to interpret <---------> in the current context! OTL by OldTimer - Version 3.2.31.0 log created on 01172012_190154 Files\Folders moved on Reboot... C:\Users\david\AppData\Local\Temp\McAfeeLogs\UpdaterUI_DAVID-HP.log moved successfully. C:\Users\david\AppData\Local\Temp\McAfeeLogs\UpdaterUI_DAVID-HP_error.log moved successfully. C:\Users\david\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. Registry entries deleted on Reboot...
computer is running fine Regarding 4. "If any *Trojan* was listed among your infection(s)....", was I infected with a Trojan? Thank you for all your help. David