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[Solved] System check request - Removed google redirect but system slow and fan always on

Discussion in 'Virus and Malware Removal' started by hammacher, Jan 12, 2012.

Page 2 of 2

  1. hammacher Newcomer, in training

    Farbar Service Scan results:
    Farbar Service Scanner
    Ran by Evan (administrator) on 13-01-2012 at 13:35:10
    Microsoft Windows 7 Starter Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\windows\system32\nsisvc.dll => MD5 is legit
    C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\windows\system32\dhcpcore.dll => MD5 is legit
    C:\windows\system32\Drivers\afd.sys => MD5 is legit
    C:\windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\windows\system32\dnsrslvr.dll => MD5 is legit
    C:\windows\system32\mpssvc.dll => MD5 is legit
    C:\windows\system32\bfe.dll => MD5 is legit
    C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\windows\system32\SDRSVC.dll => MD5 is legit
    C:\windows\system32\vssvc.exe => MD5 is legit
    C:\windows\system32\wscsvc.dll => MD5 is legit
    C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\windows\system32\wuaueng.dll => MD5 is legit
    C:\windows\system32\qmgr.dll => MD5 is legit
    C:\windows\system32\es.dll => MD5 is legit
    C:\windows\system32\cryptsvc.dll => MD5 is legit
    C:\windows\system32\svchost.exe => MD5 is legit
    C:\windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    hammacher, Jan 13, 2012
    #21

  2. hammacher Newcomer, in training

    Final scan - Eset - No threats found.

    Please advise. Thank you.
    hammacher, Jan 13, 2012
    #22

  3. Broni Malware Annihilator

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    =========================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 13, 2012
    #23

  4. hammacher Newcomer, in training

    I downloaded the Adobe 32-bit direct download from the link you provided. Hope that was the right choice. I then ran OTL with the custom scan you gave me. Log file is below. I will now continue with your instructions.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Evan
    ->Temp folder emptied: 3149 bytes
    ->Temporary Internet Files folder emptied: 213126 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 13575337 bytes
    ->Flash cache emptied: 470 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 7554 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 13.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Evan
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Evan
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 01132012_220741

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    hammacher, Jan 14, 2012
    #24

  5. hammacher Newcomer, in training

    I have completed all the instructions. Thank you so much for your detailed instructions, your prompt follow up, and your complete responses. My CPU usage is now back to normal, ranging between 1% and 5% when the computer is idle. I will monitor the cooling fan and CPU usage over the next day or two and report back here to follow up.
    hammacher, Jan 14, 2012
    #25

  6. Broni Malware Annihilator

    Yes!! [IMG]
    Good luck and stay safe :)
    Broni, Jan 14, 2012
    #26

  7. hammacher Newcomer, in training

    Can you tell me, as best you can tell, what was causing the high CPU usage and other symptoms my computer displayed? (in simple terms a novice like me would understand)?
    hammacher, Jan 14, 2012
    #27

  8. Broni Malware Annihilator

    System Check infection
    Trojans removed by Combofix
    3 AV programs running at the same time
    ....other garbage cleaned...
    Broni, Jan 14, 2012
    #28

  9. hammacher Newcomer, in training

    Got it. Okay I'll post follow up results on how my PC is doing in the next day or two. Thanks again. You rock.
    hammacher, Jan 14, 2012
    #29

  10. Broni Malware Annihilator

    No problem :)
    Broni, Jan 14, 2012
    #30

  11. hammacher Newcomer, in training

    My netbook seems to be back to normal. 3% to 7% CPU usage when idle. Fan is low or off. Broni thank you once again for your incredible help. I am going to donate. Thank you.
    hammacher, Jan 15, 2012
    #31

  12. Broni Malware Annihilator

    You're very welcome [IMG]

    ...and thank you :)
    Broni, Jan 15, 2012
    #32
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