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System check virus and lost monitor signal

Discussion in 'Virus and Malware Removal' started by meadow, Jan 4, 2012.

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Page 3 of 3

  1. meadow Newcomer, in training Posts: 83

    while trying to run TFC.exe, it made the computer hang. I have to push the power button to shut it down.
    meadow, Jan 11, 2012
    #41

  2. Broni Malware Annihilator Posts: 39,324   +175

    Run it from safe mode.
    Broni, Jan 11, 2012
    #42

  3. meadow Newcomer, in training Posts: 83

    finished TFC.exe in safe mode. It rebooted. I am not sure where is the log file?
    run online ESET scanner. No threat found. infetced files:0; cleaned files:0.
    meadow, Jan 12, 2012
    #43

  4. Broni Malware Annihilator Posts: 39,324   +175

    Update Internet Explorer to version 8.

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =============================================================

    Security Center is not running because of missing registry key.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


    Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
    Right-Click Root and select Permissions...
    Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
    Click Apply and OK.
    Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip downloaded file.
    You'll find several files inside.
    Double-click legacy_wscsvc.reg and confirm the prompt.
    Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.
    Restart computer.

    See if you can access Security Center.
    Post new FSS log.
    Broni, Jan 12, 2012
    #44

  5. meadow Newcomer, in training Posts: 83

    the link "Download XP.zip file from here: http://www.smartestcomputing.us.com/...-network-keys/"

    leads to an empty screen. If click "downloads", display "error on page" on message bar.
    meadow, Jan 12, 2012
    #45

  6. Broni Malware Annihilator Posts: 39,324   +175

    Works for me no problem.
    Attached.

    Attached Files:

    • XP.zip
      File size:
      7.2 KB
      Views:
      2
    Broni, Jan 12, 2012
    #46
     

  7. meadow Newcomer, in training Posts: 83

    FSS log:

    Farbar Service Scanner
    Ran by ip0xc3 (administrator) on 12-01-2012 at 15:20:59
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============
    sharedaccess Service is not running. Checking service configuration:
    The start type of sharedaccess service is set to Disabled. The default start type is Auto.
    The ImagePath of sharedaccess service is OK.
    The ServiceDll of sharedaccess service is OK.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.


    Windows Update:
    ===========
    BITS Service is not running. Checking service configuration:
    The start type of BITS service is set to Demand. The default start type is Auto.
    The ImagePath of BITS service is OK.
    The ServiceDll of BITS service is OK.


    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    DNE(10) Gpc(6) IPSec(4) NetBT(5) PSched(8) Tcpip(3)
    0x0A0000000400000001000000020000000300000007000000050000000600000008000000090000000A000000
    IpSec Tag value is correct.

    **** End of log ****

    I am not sure what to expect: when I click start->control panel->security center
    a window opened, titled as Windows Security Center, there are 3 parts on the window, on the left is resource, on the top of right is Security Essentials, on the buttom right is "Manage Security Setting for:internet options, window firewall and automatic updates"

    on the right side of teskbar, I have a window Security Essential icon, when I move mouse over, it show Computer status-proctected.
    meadow, Jan 12, 2012
    #47

  8. Broni Malware Annihilator Posts: 39,324   +175

    That's fine. I just wanted to make sure you can access Security Center.

    Now we have one Windows updates service disabled.

    Go Start>Run, type in:
    services.msc.
    Click OK.

    Services window will open.
    Find Background Intelligent Transfer Service, right click on it, click "Properties" and under "Startup type" select "Automatic" from drop-down menu.
    Restart computer.

    Post new FSS log.
    Broni, Jan 12, 2012
    #48

  9. meadow Newcomer, in training Posts: 83

    FSS log:

    Farbar Service Scanner
    Ran by ip0xc3 (administrator) on 12-01-2012 at 16:27:31
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============
    sharedaccess Service is not running. Checking service configuration:
    The start type of sharedaccess service is set to Disabled. The default start type is Auto.
    The ImagePath of sharedaccess service is OK.
    The ServiceDll of sharedaccess service is OK.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.


    Windows Update:
    ===========

    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    DNE(10) Gpc(6) IPSec(4) NetBT(5) PSched(8) Tcpip(3)
    0x0A0000000400000001000000020000000300000007000000050000000600000008000000090000000A000000
    IpSec Tag value is correct.

    **** End of log ****
    meadow, Jan 12, 2012
    #49

  10. meadow Newcomer, in training Posts: 83

    I got twice "jusched.exe has encountered a proble and needs to close. we are sorry...", not sure if this is something relevent.
    meadow, Jan 12, 2012
    #50

  11. Broni Malware Annihilator Posts: 39,324   +175

    Broni, Jan 12, 2012
    #51

  12. meadow Newcomer, in training Posts: 83

    Security Check log:

    Results of screen317's Security Check version 0.99.24
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Security Center service is not running! This report may not be accurate!
    McAfee Agent
    Microsoft Security Essentials
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Java(TM) 6 Update 30
    Adobe Reader X (10.1.2)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Windows Defender MSMpEng.exe
    Malwarebytes' Anti-Malware mbamservice.exe
    Malwarebytes' Anti-Malware mbamgui.exe
    Microsoft Security Essentials msseces.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    ``````````End of Log````````````

    --------------------------

    I disabled jusched.exe.
    I ran your script ( see post # 36 & 37 ) to remove McAfee. Do I need to do something else?
    I ran Eset scan, ( see post #43). It didn't generate a log file. The displayed result "No threat found. infetced files:0; cleaned files:0"
    meadow, Jan 13, 2012
    #52

  13. Broni Malware Annihilator Posts: 39,324   +175

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 13, 2012
    #53

  14. meadow Newcomer, in training Posts: 83

    OTL log:
    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Administrator.SHERRYG12PC
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: IP0XC3
    ->Temp folder emptied: 4701457 bytes
    ->Temporary Internet Files folder emptied: 3874431 bytes
    ->Java cache emptied: 2027 bytes
    ->Flash cache emptied: 1225 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 22740 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 122581 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 8.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: Administrator.SHERRYG12PC
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: IP0XC3
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: Administrator.SHERRYG12PC
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Default User

    User: IP0XC3
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 01132012_122608

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6953.tmp not found!
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF695E.tmp not found!
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF69E0.tmp not found!
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF69EB.tmp not found!
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6AC3.tmp not found!
    File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6ACE.tmp not found!
    C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\ZHJ3F3HV\0;~sscs=_;ord=2785912[1].htm moved successfully.
    C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\F73JF6ED\0;~sscs=_;ord=2785912[1].htm moved successfully.
    C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\0VFD148J\topic175668-3[1].html moved successfully.

    Registry entries deleted on Reboot...
    -------------------

    I had to run OTL in safe mode, as in normal mode, it killed MBAM and Microsoft Security Essential and hanged the computer.
    meadow, Jan 13, 2012
    #54

  15. meadow Newcomer, in training Posts: 83

    I cleaned everything I can see except MBAM.

    Now I have Microsoft security essential running on my pc, do I need to have MBAM too?

    my computer is much better. but one thing I noticed is that when I go to some web site, the Security Alert window would pop up, display " You are about to view pages over a secure connection....", even I go to cnn.com.
    meadow, Jan 13, 2012
    #55

  16. Broni Malware Annihilator Posts: 39,324   +175

    If you pay attention...
    So yes.

    That's IE "thingy".
    See here: http://www.pagedowntech.com/faq/faq.aspx?faqid=84
    Broni, Jan 13, 2012
    #56

  17. meadow Newcomer, in training Posts: 83

    for MBAM, I mean should I have it run "real-time" while microsoft security essential is also running on the computer or run a quick scan regularly?
    meadow, Jan 17, 2012
    #57

  18. Broni Malware Annihilator Posts: 39,324   +175

    If you have paid MBAM version it runs in real-time.
    Free version doesn't, so you have to scan manually.

    Any other issues?
    Broni, Jan 17, 2012
    #58

  19. meadow Newcomer, in training Posts: 83

    No, thank you so much for all your help.
    meadow, Jan 17, 2012
    #59

  20. Broni Malware Annihilator Posts: 39,324   +175

    You're very welcome [IMG]
    Broni, Jan 17, 2012
    #60
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