[Solved] System check virus and lost monitor signal

meadow · Jan 11, 2012

while trying to run TFC.exe, it made the computer hang. I have to push the power button to shut it down.

Broni · Jan 11, 2012

Run it from safe mode.

meadow · Jan 12, 2012

finished TFC.exe in safe mode. It rebooted. I am not sure where is the log file?
run online ESET scanner. No threat found. infetced files:0; cleaned files:0.

Broni · Jan 12, 2012

Update Internet Explorer to version 8.

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.

Accept any prompts.

Do NOT post JavaRa log.

=============================================================

Security Center is not running because of missing registry key.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.
Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip downloaded file.
You'll find several files inside.
Double-click legacy_wscsvc.reg and confirm the prompt.
Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.
Restart computer.

See if you can access Security Center.
Post new FSS log.

meadow · Jan 12, 2012

the link "Download XP.zip file from here: http://www.smartestcomputing.us.com/...-network-keys/"

leads to an empty screen. If click "downloads", display "error on page" on message bar.

Broni · Jan 12, 2012

Works for me no problem.
Attached.

meadow · Jan 12, 2012

FSS log:

Farbar Service Scanner
Ran by ip0xc3 (administrator) on 12-01-2012 at 15:20:59
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.

Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Disabled. The default start type is Auto.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.

Windows Update:
===========
BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
DNE(10) Gpc(6) IPSec(4) NetBT(5) PSched(8) Tcpip(3)
0x0A0000000400000001000000020000000300000007000000050000000600000008000000090000000A000000
IpSec Tag value is correct.

**** End of log ****

I am not sure what to expect: when I click start->control panel->security center
a window opened, titled as Windows Security Center, there are 3 parts on the window, on the left is resource, on the top of right is Security Essentials, on the buttom right is "Manage Security Setting for:internet options, window firewall and automatic updates"

on the right side of teskbar, I have a window Security Essential icon, when I move mouse over, it show Computer status-proctected.

Broni · Jan 12, 2012

That's fine. I just wanted to make sure you can access Security Center.

Now we have one Windows updates service disabled.

Go Start>Run, type in:
services.msc.
Click OK.

Services window will open.
Find Background Intelligent Transfer Service, right click on it, click "Properties" and under "Startup type" select "Automatic" from drop-down menu.
Restart computer.

Post new FSS log.

meadow · Jan 12, 2012

FSS log:

Farbar Service Scanner
Ran by ip0xc3 (administrator) on 12-01-2012 at 16:27:31
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.

Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Disabled. The default start type is Auto.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
DNE(10) Gpc(6) IPSec(4) NetBT(5) PSched(8) Tcpip(3)
0x0A0000000400000001000000020000000300000007000000050000000600000008000000090000000A000000
IpSec Tag value is correct.

**** End of log ****

meadow · Jan 12, 2012

I got twice "jusched.exe has encountered a proble and needs to close. we are sorry...", not sure if this is something relevent.

Broni · Jan 12, 2012

Disable jusched.exe as a startup: http://www.howtogeek.com/howto/windows-vista/what-is-juschedexe-and-why-is-it-running/

Did you run MCAfee removal tool?

Post new Security Check log.

You still owe me Eset scan.

meadow · Jan 13, 2012

Security Check log:

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Security Center service is not running! This report may not be accurate!
McAfee Agent
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Java(TM) 6 Update 30
Adobe Reader X (10.1.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

--------------------------

I disabled jusched.exe.
I ran your script ( see post # 36 & 37 ) to remove McAfee. Do I need to do something else?
I ran Eset scan, ( see post #43). It didn't generate a log file. The displayed result "No threat found. infetced files:0; cleaned files:0"

Broni · Jan 13, 2012

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
Then click the Run Fix button at the top

Let the program run unhindered, reboot the PC when it is done

Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.

Close all other programs apart from OTL as this step will require a reboot

On the OTL main screen, press the CLEANUP button

Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

meadow · Jan 13, 2012

OTL log:
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Administrator.SHERRYG12PC
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: IP0XC3
->Temp folder emptied: 4701457 bytes
->Temporary Internet Files folder emptied: 3874431 bytes
->Java cache emptied: 2027 bytes
->Flash cache emptied: 1225 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 22740 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 122581 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 8.00 mb

[EMPTYFLASH]

User: Administrator

User: Administrator.SHERRYG12PC
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: IP0XC3
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

[EMPTYJAVA]

User: Administrator

User: Administrator.SHERRYG12PC
->Java cache emptied: 0 bytes

User: All Users

User: Default User

User: IP0XC3
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.31.0 log created on 01132012_122608

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6953.tmp not found!
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF695E.tmp not found!
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF69E0.tmp not found!
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF69EB.tmp not found!
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6AC3.tmp not found!
File\Folder C:\Documents and Settings\IP0XC3\Local Settings\Temp\~DF6ACE.tmp not found!
C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\ZHJ3F3HV\0;~sscs=_;ord=2785912[1].htm moved successfully.
C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\F73JF6ED\0;~sscs=_;ord=2785912[1].htm moved successfully.
C:\Documents and Settings\IP0XC3\Local Settings\Temporary Internet Files\Content.IE5\0VFD148J\topic175668-3[1].html moved successfully.

Registry entries deleted on Reboot...
-------------------

I had to run OTL in safe mode, as in normal mode, it killed MBAM and Microsoft Security Essential and hanged the computer.

meadow · Jan 13, 2012

I cleaned everything I can see except MBAM.

Now I have Microsoft security essential running on my pc, do I need to have MBAM too?

my computer is much better. but one thing I noticed is that when I go to some web site, the Security Alert window would pop up, display " You are about to view pages over a secure connection....", even I go to cnn.com.

Broni · Jan 13, 2012

do I need to have MBAM too?

If you pay attention...

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

So yes.

when I go to some web site, the Security Alert window would pop up, display " You are about to view pages over a secure connection....", even I go to cnn.com.

That's IE "thingy".
See here: http://www.pagedowntech.com/faq/faq.aspx?faqid=84

meadow · Jan 17, 2012

for MBAM, I mean should I have it run "real-time" while microsoft security essential is also running on the computer or run a quick scan regularly?

Broni · Jan 17, 2012

If you have paid MBAM version it runs in real-time.
Free version doesn't, so you have to scan manually.

Any other issues?

meadow · Jan 17, 2012

No, thank you so much for all your help.

Broni · Jan 17, 2012

You're very welcome

TechSpot

[Solved] System check virus and lost monitor signal

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

Broni Malware Annihilator

Attached Files:

XP.zip

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

Broni Malware Annihilator

meadow Newcomer, in training

Broni Malware Annihilator