TechSpot

System Check

Solved
By sandberg85
Jan 19, 2012
  1. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    Restart and try again.
    If same story see if you can boot another working computer from the CD you just created.
  2. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    yeah same story. and it works on the clean computer.
  3. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    now everytime i turn off the bad computer windows applies "updates". i had been disconnected prior i assume wifi turned on automatically on the restart.
  4. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    Download Download gparted-live-0.11.0-7.iso (119.8 MB)

    Burn it to a CD: http://neosmart.net/wiki/display/G/Burning+ISO+Images+to+a+CD+or+DVD

    Now you will need to set the CD-Rom as first boot device if it isn't already (if you don't know how to do it, see HERE)
    Boot off of the newly created Gparted CD.

    You should be here:
    [​IMG]
    Press Enter.

    By default, "do not touch keymap" is highlighted. Leave this setting alone and just press ENTER:
    [​IMG]

    Choose your language and press ENTER. English is default [33]:
    [​IMG]

    Once again, at this prompt, press ENTER:
    [​IMG]

    You will now be taken to the main GUI screen below:
    [​IMG]
    According to your logs, the partition that you want to delete is the small partition of 1744 KB.
    Click on it to highlight it.
    Click the trash can icon to delete and then click Apply.

    You should now be here confirming your actions:
    [​IMG]

    Now you should be here:
    [​IMG]

    Is "boot" next to your OS drive?
    [​IMG]

    If "boot" is NOT next to your OS drive under "Flags", right-mouse click the OS drive while in Gparted and select Manage Flags.

    In the menu that pops up, place a checkmark in boot like the picture below:
    [​IMG]

    Now double-click the [​IMG] button.

    You should receive a small pop up like this:
    [​IMG]

    Choose reboot and then press OK.
  5. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    thanks broni. ill be away from this thread for an hour or two. Ill be back though.
  6. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    I'll check on you tomorrow morning.
  7. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    ok I did all that. do i go back to normal boot mode now?
  8. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    Post new ListParts by Farbar log.

    Also see if aswMBR will run now.
  9. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    when i rebooted it brought me to a black screen that says something "Loading DMRK V8.00" and leaves me at a flashing C:\ >

    oh yeah, it wasnt in the instructions, but it also wasnt not. When I went to change the flag it was already clicked as "diag" so I unchecked that and clicked boot.
  10. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    I'll be slow with replying as I'm getting ready to watch 49ers game.

    Please Boot to the System Recovery Options
    If you have Windows 7 installation disc, just insert a DVD to the drive, restart computer and it should load automatically (option two presented in the article).
    It's possible also that your computer has a pre-installed recovery partition instead - in such a case use a method one (by pressing F8 before Windows starts loading)...
    NOTE. If none of the above apply you can create System Repair Disc (link in "Option two") and boot from it.

    On the System Recovery Options menu you will get the following options:

    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt

    Choose Command Prompt
    You should see X:\SOURCES>...

    Type:
    DISKPART
    Press Enter.

    Type:
    LIST DISK
    Press Enter.

    Let me know what exactly you see on your screen.
  11. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    tried both neither got me anywhere. I have no windows screen showing up. the only two options i have are f2 setup and f12 boot. f8 does nothing im still brought to the black screen.
     
  12. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    What do you mean by both?
  13. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    sorry about that. i meant I tried option one and couldnt do it. then would do option 2 but dont have a disc.
  14. Broni

    Broni Malware Annihilator Posts: 46,783   +254

  15. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    ok i couldnt find a recovery CD. so I reran the instructions from prior to see if I had misstepped. I booted from the CD and went to the partitions. I had change my "dellutility" partition to "boot" from "diag" before. This time I went and changed "dellutility" back to diag and changed the RECOVERY partition to "boot" maybe, that is my OS one and I had misread something because this time windows booted up no problem.
  16. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    redirect gone too :)
  17. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    Good job :)

    See if aswMBR will run now and also post new Bootkit Remover log.
  18. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    aswmbr ran here's the log.

    aswMBR version 0.9.9.1297 Copyright(c) 2011 AVAST Software
    Run date: 2012-01-23 15:20:22
    -----------------------------
    15:20:22.476 OS Version: Windows x64 6.1.7601 Service Pack 1
    15:20:22.476 Number of processors: 4 586 0x2A07
    15:20:22.476 ComputerName: TY-PC UserName: Ty
    15:20:24.286 Initialize success
    15:23:12.060 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
    15:23:12.064 Disk 0 Vendor: WDC_WD10EALX-759BA1 19.01H19 Size: 953869MB BusType: 3
    15:23:12.068 Disk 0 MBR read successfully
    15:23:12.070 Disk 0 MBR scan
    15:23:12.073 Disk 0 Windows VISTA default MBR code
    15:23:12.075 Disk 0 Partition 1 00 06 FAT16 DELL 4.1 39 MB offset 63
    15:23:12.078 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 15166 MB offset 81920
    15:23:12.081 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 938662 MB offset 31141888
    15:23:12.082 Service scanning
    15:23:12.514 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
    15:23:13.071 Modules scanning
    15:23:13.075 Disk 0 trace - called modules:
    15:23:13.081 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
    15:23:13.085 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006570060]
    15:23:13.091 3 CLASSPNP.SYS[fffff8800199843f] -> nt!IofCallDriver -> [0xfffffa8006135520]
    15:23:13.096 5 ACPI.sys[fffff88000f837a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80060e3680]
    15:23:13.101 Scan finished successfully
    15:25:52.660 Disk 0 MBR has been saved successfully to "C:\Users\Ty\Documents\MBR.dat"
    15:25:52.667 The log file has been saved successfully to "C:\Users\Ty\Documents\aswMBR.txt"
  19. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    Bootkit Log

    Bootkit Remover
    (c) 2009 Esage Lab
    www.esagelab.com

    Program version: 1.2.0.1
    OS Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601)
    , 64-bit

    System volume is \\.\C:
    \\.\C: -> \\.\PhysicalDrive0 at offset 0x00000003`b6600000
    Boot sector MD5 is: 0ec6b2481fc707d1e901dc2a875f2826

    Size Device Name MBR Status
    --------------------------------------------
    931 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


    Done;
    Press any key to quit...
  20. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    Looks good :)

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.


    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  21. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    security check

    Results of screen317's Security Check version 0.99.24
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Java(TM) 6 Update 24
    Out of date Java installed!
    Mozilla Firefox (x86 en-US..)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Windows Defender MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    Microsoft Security Client Antimalware NisSrv.exe
    ``````````End of Log````````````
  22. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    FSS log

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by Ty (administrator) on 23-01-2012 at 17:08:29
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ===========

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****



    MD5 is too legit to quit.













    hey hey
  23. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    TFC ran and rebooted and then ESET didnt produce a log.
  24. sandberg85

    sandberg85 TS Rookie Topic Starter Posts: 54

    You think I can set a back up yet?
  25. Broni

    Broni Malware Annihilator Posts: 46,783   +254

    After you complete the following, yes.

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ============================================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.


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