The Sims 2 DirectX 9.0c Error

By Global_Killa
Oct 26, 2007
Topic Status:
Not open for further replies.
  1. Hello everyone!

    I'm having a problem with The Sims 2, I get the following error message when I try to start the game:

    "Failed to find any DirectX 9.0c compatible graphics adapters in this system!"

    The same error as many other people I've found.

    I'm running Windows Vista 32bit.

    Graphics: ATI Radeon HD 2600 XT Turbo 512MB (Latest Drivers installed)

    I think my graphics card should be able to run The Sims 2 since its a DirectX 10 compatible card.

    Computer Specs: 2GB RAM, 3.4GHz x2 (Dual Core) Intel D

    DirectX Report
    ------------------
    System Information
    ------------------
    Time of this report: 10/25/2007, 19:26:30
    Machine name: GLOBAL_KILLA
    Operating System: Windows Vistaâ„¢ Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Pentium(R) D CPU 3.40GHz (2 CPUs), ~3.4GHz
    Memory: 2044MB RAM
    Page File: 790MB used, 3533MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6000.16386 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: The file PSCAudio.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 2600 XT
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x9588)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9588&SUBSYS_200317AF&REV_00
    Display Memory: 1267 MB
    Dedicated Memory: 501 MB
    Shared Memory: 766 MB
    Current Mode: 1024 x 768 (32 bit) (100Hz)
    Monitor: CM1997FS
    Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
    Driver Version: 7.14.0010.0532 (English)
    DDI Version: 9Ex
    Driver Attributes: Final Retail
    Driver Date/Size: 9/29/2007 03:50:24, 3071488 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D6C8-11CF-0B76-0900A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x9588
    SubSys ID: 0x200317AF
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    ---End of DirectX Report

    I would put the whole report, but it's too long to post and since this is my first post, I can't post a link to the file.

    Thanks for any help and advice to solving this problem.

    Global_Killa
    "You're a victim of the rules you live by!"
  2. zipperman

    zipperman Newcomer, in training Posts: 1,423   +7

    See my post,
    Directx 9 latest,
    link.
  3. mailpup

    mailpup TS Special Forces Posts: 8,383   +205

    When Sims 2 came out, there was no such thing as Vista or DirectX 10. Try changing the compatibility mode of the game to XP. If that doesn't work, try other modes.
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