TechSpot

Toshiba laptop constantly reboots

By Zafy2
May 6, 2012
Post New Reply
  1. CPU: toshiba satellite C655-s5060
    Motherboard: MAIN BOARD; GL40; DDRIII
    Ram Speed, size and #sticks: 3gb
    GPU:
    Intel® Graphics Media Accelerator 4500M
    PSU (do not leave this out):
    65W (19V 3.42A) Auto-sensing, 100-240V / 50-60Hz input
    OS: Windows 7 Home Premium

    Here it is on the website: http://us.toshiba.com/computers/laptops/satellite/C650/C655-S5060

    I was just sitting on the couch on my desktop, doing nothing (You know that distraction thing that happens where you're on the computer but you're watching TV? Yea) but watching TV, Then it just shuts down. I try to turn it back on but it goes like this:

    Boot Screen-->The underscore at the top left-->Boot Screen--> And it repeats.

    It worked fine with no problems, I didn't install any "mal-programs", I was just sitting there watching TV and this happens. I tried removing the RAM and running it, didn't work. I tried a recovery disk and I get the unexpected problem: ox800700b7. I have many important files on here that I hope I didn't lose. Any suggestions? Please and thank you.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "Boot Screen-->The underscore at the top left-->Boot Screen--> And it repeats"... This indicates that the hard drive has failed. You can have it removed and put aside, while you have a new hard drive installed and Windows re-installed. After the laptop is up and running again, you can place the old laptop drive in an external USB case and attach it to the working laptop to attempt to retrieve any data
     
  3. Zafy2

    Zafy2 TS Rookie Topic Starter

    How would I go about doing that?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Take the laptop to someone that knows computer repair
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...