My Toshiba Satellite M115 notebook potentially has a virus that is causing the screen to remain gray at all times. I've attempted the following troubleshooting methods:
Downloaded HJT and ran system scan. The HJT log is attached for your review. Would you please be so kind to review the log to determine if I have a virus? Your feedback would be greatly appreciated.
Benny
- Restarted notebook in safe mode and ran McAfee virus scan (nothing detected).
- Uninstalled McAfee and reinstalled with latest version and ran 2nd virus scan in safe mode (nothing detected).
- Ran McAfee Virus Scan a 3rd time under normal start up mode.
- Uninstalled/Reinstalled video adapter drivers.
- Downloaded latest video adapter drivers from Intel's website.
Downloaded HJT and ran system scan. The HJT log is attached for your review. Would you please be so kind to review the log to determine if I have a virus? Your feedback would be greatly appreciated.
Benny