Totally baffled

By empressvee
Mar 2, 2005
  1. Hi, I hope someone can help me.

    I have a Gateway computer and Windows ME. Recently, my computer stopped booting at the Windows splash screen. I didn't know what to do so I turned the computer on and off.

    Now, the computer has to be turned on and off repeatedly and each time it gets a little farther in the boot process. It takes about 3 tries to get into safe mode. After it boots into safe mode, I reboot and it's fine! It boots perfectly and works perfectly.

    I have NoAdware, Spybot and Fix-it Virus software, all of which I have run repeatedly. According to the software, I have not viruses or spyware.

    I have run scandisk and disk cleanup and defragged the hard drive.

    I can't seem to find an answer to this on the internet.

    Does anyone know what is wrong?

    Thank you.
  2. REB_ElMagnifico

    REB_ElMagnifico TS Rookie

    Is this a one-time occurance or does it happen constantly? Did you install any hardware or software right before the problem occured?
  3. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Try the utilities from the Storage forum:
    They can test your HD.
    If you can, try to start with a bootlog report. In there you can see how far it comes before conking out.
  4. empressvee

    empressvee TS Rookie Topic Starter

    It happens all the time and seems to be getting worse.

    The computer is rather unstable and just freezes sometimes and the drive makes this sissing sound.

    I haven't installed any hardware.

    I don't know which utility to use, I have a Gateway computer and I don't know who made the drive.
  5. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    go to and get the Free Everest Home edition.
    Run that, it will tell you all about the PC innards.
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