Trojan.agent detected and causing blue screen crashes

Inactive
By Merlin Hammer
Dec 17, 2012
  1. I have a virus that is causing blue screen crashes. When I run malwarebytes I get two results, one says trojan.agent located on the file and the other says trojan.agent located on memory process. It still has not gone away after multiple trys with the malwarebytes. I have also tried using similar posts on the forum, one in particular was fadil khan and mine seems to be worse than what his was because I still couldnt fix it. If I could please get help regarding this issue it would be greatly appreciated.
  2. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. Merlin Hammer

    Merlin Hammer Newcomer, in training Topic Starter

    Thank you for the response but after I posted this I seemed to have gotten rid of what was ailing me with another thread. Thank you and if I have any further problem I will post back
  4. Broni

    Broni Malware Annihilator Posts: 46,171   +251

    Thank you for letting me know :)


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