TechSpot

Trojan. Agent on work computer

Inactive
By arielle
Nov 7, 2012
  1. Hi I have the trojan.agent virus. have been doing research all day. the manual removal doesnt work as random.exe doesnt even come up in my proccesses in safe mode. I have the attach report and ddl if you need them. Please let me know if you need anything else. Obviously, MBAM doesnt work. please help me asap my bosses found out and my IP was the source I dont know how but they are pissed.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,172   +264

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
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