Hey folks, I've found this nasty little trojan, "Trojan-Downloader.Win32.Agent" on my system. It was brought to my attention by World of Warcraft.

I've done a full scan with Kapersky 8.0.0.454, and followed your UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions.

Attached are the logs...

Help?

Bryan

View attachment 38667

View attachment 38668

View attachment 38669

Welcome to TS. More progress is needed. Your logs show found but unanswered items.

Observations & Recommended Action:

• ‘Delete on Reboot’ are appearing in the log, requires that you react to the message & restart the computer after exit from the scan.
  
  
• ‘Trojan.DNSChanger’ are appearing in the log . Protect from contamination of unknown origin -
  • Disconnect all computers from the router (local network).
  • Power cycle the router (remove power, restore power).
  • Power cycle the infected computer.
  • Connect only the infected computer to the router.
  
  
• Sequence for actions
  • Scan with MBAM followed with restart
  • Repeat scan with MBAM followed with protecting from contamination

Proceeding along a typical path.

• Update both MBAM & SAS. Rerun them both.
• This effort is complete when logs report NO infections/threats, or reporting something it can not clean.
• Restart the computer. Scan with HJT.
• Posts logs. Report progress & what changes are observed.