Solved Trojan Sirefef.Y

C:\FRST\Quarantine\services.exe Win64/Patched.B.Gen trojan deleted - quarantined
C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarApp.dll a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarEng.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarsrv.exe probably a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
C:\Users\Andy\AppData\Local\Babylon\Setup\Setup.exe Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarApp.dll a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarEng.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarsrv.exe probably a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Users\Andy\AppData\Local\Babylon\Setup\Setup.exe Win32/Toolbar.Babylon application cleaned by deleting - quarantined
F:\Seagate Backup\DESKTOP (1)\C\Users\Andy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\461256ff-568f90d8 multiple threats deleted - quarantined
F:\Seagate Backup\DESKTOP (1)\History\Level2\C\Users\Andy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\17\656642d1-1f90f21b Win32/TrojanDownloader.Vespula.AY trojan cleaned by deleting - quarantined
 
Obviously scans are still finding stuff.

Can you confirm whether the text files etc that have been building up on the desktop I can remove or will you likely need to refer to them again? In particular the MBR.dat which earlier you said must not be deleted - can you confirm what should happen to this file?

Thanks for your continued support
 
Uninstall McAfee Security Scan Plus, typical foistware.

=========================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=========================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Andy
->Temp folder emptied: 1018455 bytes
->Temporary Internet Files folder emptied: 223539880 bytes
->Java cache emptied: 92730 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 2347 bytes

User: Ben
->Temp folder emptied: 730 bytes
->Temporary Internet Files folder emptied: 40611755 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 1454 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User

User: Hannah
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Lucy
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Sam
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Sam.Desktop
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: TEMP
->Temp folder emptied: 0 bytes

User: TEMP.Desktop
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 14712 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 1105695210 bytes

Total Files Cleaned = 1,307.00 mb


[EMPTYFLASH]

User: All Users

User: Andy
->Flash cache emptied: 0 bytes

User: Ben
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Hannah
->Flash cache emptied: 0 bytes

User: Lucy
->Flash cache emptied: 0 bytes

User: Public

User: Sam
->Flash cache emptied: 0 bytes

User: Sam.Desktop
->Flash cache emptied: 0 bytes

User: TEMP

User: TEMP.Desktop

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Andy
->Java cache emptied: 0 bytes

User: Ben
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Hannah
->Java cache emptied: 0 bytes

User: Lucy
->Java cache emptied: 0 bytes

User: Public

User: Sam
->Java cache emptied: 0 bytes

User: Sam.Desktop
->Java cache emptied: 0 bytes

User: TEMP

User: TEMP.Desktop

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.49.0 log created on 06202012_072331
Files\Folders moved on Reboot...
C:\Users\Andy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Ben\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X13SDXI3\frame-hider[1].htm moved successfully.
File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X13SDXI3\xd_arbiter[1].htm not found!
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\AdLoader[1].htm moved successfully.
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\tip-call-phones[1].htm moved successfully.
File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\xd_arbiter[1].htm not found!
File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FERONKLP\01[1].htm not found!
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FERONKLP\xml[1].xml moved successfully.
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B5Y4L8LH\ads-in-client[1].js moved successfully.
C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B5Y4L8LH\home[1].htm moved successfully.
Registry entries deleted on Reboot...
 
Sorry for the delay, work has been manic. Computer seems fine now - thanks so much for your help - will run the checks you mention above regularly. Donation made with many thanks - you have saved many tears and hours of frustration :))
 
Way to go!!
p4193510.gif

Good luck and stay safe :)

...and thank you :)
 
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