also @ TechSpot: Study suggests majority of Windows 8 users ignore Metro apps

Trojan Sirefef.Y

Discussion in 'Virus and Malware Removal' started by Andy Sweetman, Jun 13, 2012.

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  1. Andy Sweetman Newcomer, in training Posts: 21

    Posted both text files above.

    Just so you are aware while running the OTL program I did get a number of error boxes reading "There is no disk in the drive. Please insert a disk into drive\Device\Harddisk5\DR5" - (The number 5 was replaced with different numbers on different occasions). I believe that this error message relates to the card reader that I have built in to the pc and so continued the process and did not worry too much about that.

    Generally the pc appears to be working well but appreciate we have not given it a clean bill of health just yet. Its loads better than it was last week thanks to your help.

    Thanks for your continued support.
  2. Broni Malware Annihilator Posts: 39,371   +175

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      PRC - [2011/08/23 22:20:18 | 000,887,976 | ---- | M] (Ask) -- C:\Program Files (x86)\Ask.com\Updater\Updater.exe
      IE - HKU\S-1-5-21-63198334-734529218-994976-1001\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
      IE - HKU\S-1-5-21-63198334-734529218-994976-1001\..\SearchScopes\{7AB926CF-FD3E-4EF6-B7ED-AEE853A5DBA7}: "URL" = http://websearch.ask.com/redirect?c...pn_sauid=9ED2E1A9-CF3E-4C56-9A70-BA8F160B7DDB&
      O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
      O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
      O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
      O3 - HKU\S-1-5-21-63198334-734529218-994976-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
      O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
      O8:64bit: - Extra context menu item: Download with &Media Finder - C:\Program Files (x86)\Media Finder\hook.html File not found
      O8 - Extra context menu item: Download with &Media Finder - C:\Program Files (x86)\Media Finder\hook.html File not found
      
      
      :Services
      
      :Reg
      
      :Files
      C:\Program Files (x86)\Ask.com
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    ======================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.
    2. Please download Farbar Service Scanner(FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  3. Andy Sweetman Newcomer, in training Posts: 21

    All processes killed
    ========== OTL ==========
    No active process named Updater.exe was found!
    Registry value HKEY_USERS\S-1-5-21-63198334-734529218-994976-1001\Software\Microsoft\Internet Explorer\URLSearchHooks\\{00000000-6E41-4FD3-8538-502F5495E5FC} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}\ deleted successfully.
    C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll moved successfully.
    Registry key HKEY_USERS\S-1-5-21-63198334-734529218-994976-1001\Software\Microsoft\Internet Explorer\SearchScopes\{7AB926CF-FD3E-4EF6-B7ED-AEE853A5DBA7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7AB926CF-FD3E-4EF6-B7ED-AEE853A5DBA7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
    File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-63198334-734529218-994976-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ApnUpdater deleted successfully.
    C:\Program Files (x86)\Ask.com\Updater\Updater.exe moved successfully.
    64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Download with &Media Finder\ deleted successfully.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Download with &Media Finder\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Program Files (x86)\Ask.com\Updater folder moved successfully.
    C:\Program Files (x86)\Ask.com\assets\oobe folder moved successfully.
    C:\Program Files (x86)\Ask.com\assets folder moved successfully.
    C:\Program Files (x86)\Ask.com folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Andy
    ->Temp folder emptied: 220495855 bytes
    ->Temporary Internet Files folder emptied: 923140192 bytes
    ->Java cache emptied: 26275 bytes
    ->Google Chrome cache emptied: 6380849 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 45518 bytes

    User: Ben
    ->Temp folder emptied: 5540433 bytes
    ->Temporary Internet Files folder emptied: 757902980 bytes
    ->Java cache emptied: 108571 bytes
    ->Google Chrome cache emptied: 372808364 bytes
    ->Flash cache emptied: 76337 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User

    User: Hannah
    ->Temp folder emptied: 3651 bytes
    ->Temporary Internet Files folder emptied: 727167073 bytes
    ->Java cache emptied: 58743 bytes
    ->Google Chrome cache emptied: 6629894 bytes
    ->Flash cache emptied: 53382 bytes

    User: Lucy
    ->Temp folder emptied: 730 bytes
    ->Temporary Internet Files folder emptied: 269378777 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 8111 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Sam
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 2654599 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: Sam.Desktop
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 271162225 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 5901 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes

    User: TEMP.Desktop
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 89174 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 51654 bytes
    RecycleBin emptied: 6134180926 bytes

    Total Files Cleaned = 9,249.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Andy
    ->Java cache emptied: 0 bytes

    User: Ben
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Hannah
    ->Java cache emptied: 0 bytes

    User: Lucy
    ->Java cache emptied: 0 bytes

    User: Public

    User: Sam
    ->Java cache emptied: 0 bytes

    User: Sam.Desktop
    ->Java cache emptied: 0 bytes

    User: TEMP

    User: TEMP.Desktop

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Andy
    ->Flash cache emptied: 0 bytes

    User: Ben
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Hannah
    ->Flash cache emptied: 0 bytes

    User: Lucy
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Sam
    ->Flash cache emptied: 0 bytes

    User: Sam.Desktop
    ->Flash cache emptied: 0 bytes

    User: TEMP

    User: TEMP.Desktop

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.49.0 log created on 06192012_071228
    Files\Folders moved on Reboot...
    C:\Users\Andy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    Registry entries deleted on Reboot...
  4. Andy Sweetman Newcomer, in training Posts: 21

    Results of screen317's Security Check version 0.99.24
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 9
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    McAfee Security Scan Plus
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Java(TM) 6 Update 30
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Windows Defender MSMpEng.exe
    Malwarebytes' Anti-Malware mbamservice.exe
    Malwarebytes' Anti-Malware mbamgui.exe
    Microsoft Security Essentials msseces.exe
    ``````````End of Log````````````
  5. Andy Sweetman Newcomer, in training Posts: 21

    Farbar Service Scanner Version: 19-06-2012
    Ran by Andy (administrator) on 19-06-2012 at 07:28:01
    Running from "C:\Users\Andy\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
  6. Andy Sweetman Newcomer, in training Posts: 21

    Temp File Cleaner Run and computer rebooted
     
  7. Andy Sweetman Newcomer, in training Posts: 21

    C:\FRST\Quarantine\services.exe Win64/Patched.B.Gen trojan deleted - quarantined
    C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarApp.dll a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarEng.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarsrv.exe probably a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    C:\Users\Andy\AppData\Local\Babylon\Setup\Setup.exe Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarApp.dll a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarEng.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarsrv.exe probably a variant of Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Users\Andy\AppData\Local\Babylon\Setup\Setup.exe Win32/Toolbar.Babylon application cleaned by deleting - quarantined
    F:\Seagate Backup\DESKTOP (1)\C\Users\Andy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\461256ff-568f90d8 multiple threats deleted - quarantined
    F:\Seagate Backup\DESKTOP (1)\History\Level2\C\Users\Andy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\17\656642d1-1f90f21b Win32/TrojanDownloader.Vespula.AY trojan cleaned by deleting - quarantined
  8. Andy Sweetman Newcomer, in training Posts: 21

    Obviously scans are still finding stuff.

    Can you confirm whether the text files etc that have been building up on the desktop I can remove or will you likely need to refer to them again? In particular the MBR.dat which earlier you said must not be deleted - can you confirm what should happen to this file?

    Thanks for your continued support
  9. Broni Malware Annihilator Posts: 39,371   +175

    Uninstall McAfee Security Scan Plus, typical foistware.

    =========================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =========================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  10. Andy Sweetman Newcomer, in training Posts: 21

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Andy
    ->Temp folder emptied: 1018455 bytes
    ->Temporary Internet Files folder emptied: 223539880 bytes
    ->Java cache emptied: 92730 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 2347 bytes

    User: Ben
    ->Temp folder emptied: 730 bytes
    ->Temporary Internet Files folder emptied: 40611755 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1454 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User

    User: Hannah
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lucy
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Sam
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Sam.Desktop
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes

    User: TEMP.Desktop
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 14712 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 1105695210 bytes

    Total Files Cleaned = 1,307.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Andy
    ->Flash cache emptied: 0 bytes

    User: Ben
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Hannah
    ->Flash cache emptied: 0 bytes

    User: Lucy
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Sam
    ->Flash cache emptied: 0 bytes

    User: Sam.Desktop
    ->Flash cache emptied: 0 bytes

    User: TEMP

    User: TEMP.Desktop

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Andy
    ->Java cache emptied: 0 bytes

    User: Ben
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Hannah
    ->Java cache emptied: 0 bytes

    User: Lucy
    ->Java cache emptied: 0 bytes

    User: Public

    User: Sam
    ->Java cache emptied: 0 bytes

    User: Sam.Desktop
    ->Java cache emptied: 0 bytes

    User: TEMP

    User: TEMP.Desktop

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.49.0 log created on 06202012_072331
    Files\Folders moved on Reboot...
    C:\Users\Andy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Ben\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X13SDXI3\frame-hider[1].htm moved successfully.
    File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X13SDXI3\xd_arbiter[1].htm not found!
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\AdLoader[1].htm moved successfully.
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\tip-call-phones[1].htm moved successfully.
    File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SOW370ZF\xd_arbiter[1].htm not found!
    File\Folder C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FERONKLP\01[1].htm not found!
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FERONKLP\xml[1].xml moved successfully.
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B5Y4L8LH\ads-in-client[1].js moved successfully.
    C:\Users\Ben\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\B5Y4L8LH\home[1].htm moved successfully.
    Registry entries deleted on Reboot...
  11. Broni Malware Annihilator Posts: 39,371   +175

  12. Andy Sweetman Newcomer, in training Posts: 21

    Sorry for the delay, work has been manic. Computer seems fine now - thanks so much for your help - will run the checks you mention above regularly. Donation made with many thanks - you have saved many tears and hours of frustration :))
  13. Broni Malware Annihilator Posts: 39,371   +175

    Way to go!! [IMG]
    Good luck and stay safe :)

    ...and thank you :)