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Two iexplore.exe * 32 after removing Trojan

Discussion in 'Virus and Malware Removal' started by doubleTrouble, Jul 25, 2012.

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Page 3 of 4

  1. doubleTrouble Newcomer, in training Posts: 40

    Security Check log

    Results of screen317's Security Check version 0.99.24
    Windows 7 x64 (UAC is enabled)
    Internet Explorer 8 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Eclipsys TFS ChangeSet Comments Policy
    Kaspersky Anti-Virus 6.0 for Windows Workstations
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Spybot - Search & Destroy
    Java(TM) 6 Update 29
    Out of date Java installed!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Malwarebytes' Anti-Malware mbamservice.exe
    Spybot Teatimer.exe is disabled!
    Kaspersky Lab Kaspersky Anti-Virus 6.0 for Windows Workstations MP4 avp.exe
    Kaspersky Lab NetworkAgent 8 klnagent.exe
    ``````````End of Log````````````
    doubleTrouble, Jul 26, 2012
    #41

  2. doubleTrouble Newcomer, in training Posts: 40

    FSS log

    Farbar Service Scanner Version: 26-07-2012
    Ran by maaldridge (administrator) on 26-07-2012 at 17:49:43
    Running from "C:\Users\maaldridge\Desktop"
    Microsoft Windows 7 Enterprise Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    mpsdrv Service is not running. Checking service configuration:
    The start type of mpsdrv service is OK.
    The ImagePath of mpsdrv service is OK.
    MpsSvc Service is not running. Checking service configuration:
    Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
    Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
    Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

    Firewall Disabled Policy:
    ==================
    ATTENTION!=====> Unable to retrieve HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\\EnableFirewall value. The value does not exist.
    ATTENTION!=====> Unable to retrieve HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\\EnableFirewall value. The value does not exist.

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    Other Services:
    ==============
    sharedaccess Service is not running. Checking service configuration:
    The start type of sharedaccess service is set to Auto
    The ImagePath of sharedaccess service is OK.
    The ServiceDll of sharedaccess service is OK.

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    doubleTrouble, Jul 26, 2012
    #42

  3. doubleTrouble Newcomer, in training Posts: 40

    Is there any logs to post for TFC?
    doubleTrouble, Jul 26, 2012
    #43

  4. doubleTrouble Newcomer, in training Posts: 40

    While I am waiting for the ESET scan result, I have a question for you.

    Is this rootkit very infectuous? Do I need to worry about other machines at work and/or at home?
    Kapersky at work didn't catch this.
    At home, we are running a linux server, and we did use a USB key to install spybot a few days ago before I found this site. We did scrub the USB key with linux. I may have connected at home before knowing I had a virus.
    doubleTrouble, Jul 26, 2012
    #44

  5. Broni Malware Annihilator Posts: 39,313   +175

    That rootkit is very nasty.
    If you didn't exchange any files over the network you should be OK.

    As for USB devices I always recommend this...
    Install Panda USB Vaccine, or BitDefender’s USB Immunizer on your computer to protect it from any infected USB device.

    No log for TFC needed.
    Broni, Jul 26, 2012
    #45

  6. doubleTrouble Newcomer, in training Posts: 40

    Does that mean any files can be infected?
    I have emailed files, and checked in/out files from source control (VSTS). =(
    doubleTrouble, Jul 26, 2012
    #46
     

  7. Broni Malware Annihilator Posts: 39,313   +175

    Theoretically yes. If it happened? There is no way to tell.
    Broni, Jul 26, 2012
    #47

  8. doubleTrouble Newcomer, in training Posts: 40

    If I were to recommend one tool to run for folks, which one should I recommend?
    doubleTrouble, Jul 26, 2012
    #48

  9. Broni Malware Annihilator Posts: 39,313   +175

    It doesn't work that way.
    Broni, Jul 26, 2012
    #49

  10. doubleTrouble Newcomer, in training Posts: 40

    Finally, here is the ESETScan file.
    The funny file from VS Revo Group is still there although it's Quarantined. :(

    C:\Qoobox\Quarantine\C\Users\maaldridge\AppData\Local\VS Revo Group\yzxxvcqk.dll.vir Win32/Boaxxe.G trojan
    C:\Users\maaldridge\Desktop\RK_Quarantine\yzxxvcqk.dll.vir Win32/Boaxxe.G trojan
    doubleTrouble, Jul 26, 2012
    #50

  11. Broni Malware Annihilator Posts: 39,313   +175

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    We have one corrupted registry key.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

    Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip the file.
    You'll find several files inside.
    Double click on mpssvc.reg file and confirm the prompt.
    Restart computer.
    Post new FSS log.
    Broni, Jul 26, 2012
    #51

  12. doubleTrouble Newcomer, in training Posts: 40

    Do I have to do anything with the following files found by ESetScan?

    C:\Qoobox\Quarantine\C\Users\maaldridge\AppData\Local\VS Revo Group\yzxxvcqk.dll.vir Win32/Boaxxe.G trojan
    C:\Users\maaldridge\Desktop\RK_Quarantine\yzxxvcqk.dll.vir Win32/Boaxxe.G trojan

    Here is the FSS log.

    Farbar Service Scanner Version: 26-07-2012
    Ran by maaldridge (administrator) on 26-07-2012 at 20:41:42
    Running from "C:\Users\maaldridge\Desktop"
    Microsoft Windows 7 Enterprise Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    MpsSvc Service is not running. Checking service configuration:
    The start type of MpsSvc service is OK.
    The ImagePath of MpsSvc service is OK.
    The ServiceDll of MpsSvc service is OK.

    Firewall Disabled Policy:
    ==================
    ATTENTION!=====> Unable to retrieve HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\\EnableFirewall value. The value does not exist.
    ATTENTION!=====> Unable to retrieve HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\\EnableFirewall value. The value does not exist.

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.

    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.

    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    Other Services:
    ==============
    sharedaccess Service is not running. Checking service configuration:
    The start type of sharedaccess service is set to Auto
    The ImagePath of sharedaccess service is OK.
    The ServiceDll of sharedaccess service is OK.

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****
    doubleTrouble, Jul 26, 2012
    #52

  13. Broni Malware Annihilator Posts: 39,313   +175

    ...and the reason you changed Eset settings is?
    By default Eset should have removed those files.
    Delete those two files manually, empty Recycle Bin.

    ====================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jul 27, 2012
    #53

  14. doubleTrouble Newcomer, in training Posts: 40

    *Sigh* As for changing the ESet setting... I reread your instructions. I unchecked the "fix" box, since the instructions said "check the scan" only. I was so determined to do as instructed, and wasn't sure if the default setting is always the same or not. I suppose I was in "cleaning mode" now...

    Yay! Clean is good! =)
    Thank you so much.
    I will follow the steps above and post how things are going shortly.
    doubleTrouble, Jul 27, 2012
    #54

  15. doubleTrouble Newcomer, in training Posts: 40

    OTL log from restore

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: DefaultAppPool
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: maaldridge
    ->Temp folder emptied: 661808 bytes
    ->Temporary Internet Files folder emptied: 50970742 bytes
    ->Java cache emptied: 2027 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 136147 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 66072 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 49.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: DefaultAppPool

    User: maaldridge
    ->Flash cache emptied: 0 bytes

    User: Public

    User: UpdatusUser

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator
    ->Java cache emptied: 0 bytes

    User: All Users

    User: Default

    User: Default User

    User: DefaultAppPool

    User: maaldridge
    ->Java cache emptied: 0 bytes

    User: Public

    User: UpdatusUser

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.55.0 log created on 07272012_100552
    Files\Folders moved on Reboot...
    C:\Users\maaldridge\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DF8B6A8165B7C2D456.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DFA22C86189A9737C3.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DFBD3894DDFF587A22.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DFD7FC734EA639E876.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DFEBA6D9E646C6AF37.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Temp\~DFF0347DBAB9AD448B.TMP not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\U20U1IQY\ref=dp_top_cm_cr_acr_txt[1].htm not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\SW59THS9\ads[10].htm not found!
    File\Folder C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\SW59THS9\search[5].htm not found!
    File move failed. C:\Windows\temp\kladminkit\.lock scheduled to be moved on reboot.
    File move failed. C:\Windows\temp\kladminkit.lck scheduled to be moved on reboot.
    C:\Windows\temp\mozyent_1 moved successfully.
    C:\Windows\temp\mozyent_2 moved successfully.
    PendingFileRenameOperations files...
    File C:\Users\maaldridge\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DF8B6A8165B7C2D456.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DFA22C86189A9737C3.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DFBD3894DDFF587A22.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DFD7FC734EA639E876.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DFEBA6D9E646C6AF37.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Temp\~DFF0347DBAB9AD448B.TMP not found!
    File C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\U20U1IQY\ref=dp_top_cm_cr_acr_txt[1].htm not found!
    File C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\SW59THS9\ads[10].htm not found!
    File C:\Users\maaldridge\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\SW59THS9\search[5].htm not found!
    [2012/07/27 10:08:23 | 000,000,000 | ---- | M] () C:\Windows\temp\kladminkit\.lock : Unable to obtain MD5
    [2012/07/26 17:53:47 | 000,000,000 | ---- | M] () C:\Windows\temp\kladminkit.lck : Unable to obtain MD5
    File C:\Windows\temp\mozyent_1 not found!
    File C:\Windows\temp\mozyent_2 not found!
    Registry entries deleted on Reboot...
    doubleTrouble, Jul 27, 2012
    #55

  16. doubleTrouble Newcomer, in training Posts: 40

    My computer is happy now!
    Thank you Broni. :)
    doubleTrouble, Jul 27, 2012
    #56

  17. Broni Malware Annihilator Posts: 39,313   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Jul 27, 2012
    #57

  18. doubleTrouble Newcomer, in training Posts: 40

    Hi Broni,

    I just noticed the problem again. :(
    Two iexplore.exe or chrome.exe.
    Tried a few things I had at hand, MalwareBytes and aswMBR, but nothing is found.
    Do I open a new thread and follow the steps again?
    doubleTrouble, Aug 16, 2012
    #58

  19. Broni Malware Annihilator Posts: 39,313   +175

    With IE and Chrome open or closed?
    Broni, Aug 16, 2012
    #59

  20. doubleTrouble Newcomer, in training Posts: 40

    When it's open. It goes away when I close it.
    doubleTrouble, Aug 17, 2012
    #60
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