Unable to start Windows (unless in safe mode) (?)

Solved
By davidj23
Mar 14, 2013
  1. davidj23

    davidj23 Newcomer, in training Topic Starter Posts: 59

    Hi Broni,

    Hope you get this message, yesterday my screen went blank for about 10 seconds and then I got a blue screen message, the computer restarted okay and gave me the following message:


    "Windows has recovered from an unexpected shutdown"


    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 2057
    Additional information about the problem:

    BCCode: 116

    BCP1: FFFFFA80097F6010

    BCP2: FFFFFA600301E460

    BCP3: 0000000000000000

    BCP4: 0000000000000002

    OS Version: 6_0_6002

    Service Pack: 2_0

    Product: 768_1
    Files that help describe the problem:

    C:\Windows\Minidump\Mini041213-01.dmp

    C:\Users\Devinder Johal\AppData\Local\temp\WER-396242-0.sysdata.xml

    C:\Users\Devinder Johal\AppData\Local\temp\WER23A6.tmp.version.txt
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  2. Broni

    Broni Malware Annihilator Posts: 46,153   +251

    It it happens again...

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.


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