Uninstalled Soundmax drivers & now get an error message

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same situation

same situation here, but not like them, i don't accidentally uninstalled soundmax. i dont have soundmax yet. so i downloaded soundmax from net, then everytime i run the soundmax set up i downloaded , it says: "Driver not found!Reboot your system, and run this set up again.". i have reboot it many times but the same error message. i have followed the instruction (start>mycomputer>properties>hardware>device manager ........ ) but after I update driver, it automatically restarts. i tried it so many times, it always restarts. need help. please reply what to do. Thank you very much. god bless :wave:
 
Hi sincmaster :wave:
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You have the driver downloaded to the hard drive right? OK Go to start my computer right click on it and hit propertie. Go to hardware tab and hit device manager. Open sound video and game controllers. Double click on your sound adapter and go to the driver tab. Hit update driver. The hardware update wizard will open. Check install from specific location and hit next. Select "Don't Search.." then click Next. Highlight your adapter and Click "Have Disk..." button. Click "Browse..." button and then select the driver location on the hard drive. highlight the driver then hit open. It ays copy manufacturers file from and shows the location. Now click "OK" button. Check Show compatable hardware and highlight your adapter. Click Next. If you get a has not passed inspection window, select "Continue anyway". If it asks to overwrite the file say yes. Reboot when asked and when the system restarts wait for the balloon in the lower right corner to say the device is installed. All done.

Hi. Following these steps I am at "browse..." to select the driver file. I downloaded it as .exe file, but it is asking for .inf (setup information) and I can't switch it to .exe and it doesn't show any other files except .inf.
 
Hi lehapankov :wave:

As you've discovered, the Hardware Update Wizard can only be used to point to .inf files (.inf files are Windows driver installation files).

But before looking at issues of your driver file (and explaining issues of difference between .exe and .inf files) .. could you please first indicate:
>> Your make and model computer (and motherboard if you know it)
>> What version of Windows do you have installed? and what Service Pack level?
>> Could you also please provide a link to the driver .exe file you downloaded?
and finally
  • First make sure all your devices are connected and powered on
  • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
 
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