Video goes out, as if monitor is unplugged

Status
Not open for further replies.
This is the entire problem report from the ATI problem report wizard. Ill be playing a game, and then the sound will lock, making a repetitious sound, and after a few moments the screen will go black, and the monitor will act as though it was unplugged. Half life 2 will certainly make it happen, but I can play World of Warcraft just fine.

===============================GENERAL=================================

Problem Report Version: 2.15

10/6/2008 -- 1:52:40 PM
C:\WINDOWS\system32\Problem.txt

=========================CUSTOMER INFORMATION==========================

Graphics Card S/N: ATI radeon HD 2400 pro
Machine or Motherboard Brand/Model: E machine athlon

==========================PROBLEM INFORMATION==========================

Problem Description: *

Occasionally, during certain but not all high intesity graphical situations, the
video will go out (coupled with a repeating sound) and the monitor acts as if
the cable is unplugged.



Steps to recreate the problem: *

I can almost guarantee that the problem can occur again by playing Half-life
2.





======================DISPLAY ADAPTER INFORMATION======================


Graphics Card Manufacturer = Non-ATI Graphics Adapter
Graphics Chipset (ASIC) = ATI Radeon Graphics Processor
Device ID = 94c3
Vendor ID = 1002
Subsystem ID = 3210
Subsystem Vendor ID = 1545

Bus Type = PCI Express x16
Current Bus Settings = PCI Express
Primary Display Device = Yes

BIOS P/N = 000-00000-000
BIOS Version = 010.051.000.002
BIOS Date = 07/11/07
Memory Type = PCI_EXPRESS

Tuner Type = Not Detected
Decoder Type = Rage Theater
Video Standard = Not Detected
Audio Type = Philips TEA5582 NTSC Sterreo, no dbx,
n

Display Drivers Version = 8.53-080820a-068898C-ATI
Display 2D Version = 6.14.10.6860
Display D3D Version = 6.14.10.612
Open GL Version = 6.14.10.7976
Control Panel Version = 6.14.10.5134




========================MOTHERBOARD INFORMATION========================

CPU Type = AMD Athlon(tm) 64 Processor 3200+
CPU Speed = 1989
North Bridge Chipset Vendor ID = 1002
North Bridge Chipset Device ID = 5950
North Bridge Chipset Revision = 0
North Bridge Chipset Drivers Version = 5.1.2600.2180
North Bridge Chipset Drivers Date = 7-1-2001

South Bridge Chipset Vendor ID = 1002
South Bridge Chipset Device ID = 5a34
South Bridge Chipset Revision = 0
South Bridge Chipset Drivers Version = 5.1.2600.2180
South Bridge Chipset Drivers Date = 7-1-2001

Presence of Dual CPU = Not Detected
System RAM Amount = 1022
 
have you double checked you have the latest drivers? i did a quick look and am not certain of all your specs but i think more recent drivers may be available. (I looked at ATI you should check them and what emachine says for your full specs)
 
Status
Not open for further replies.
Back