Virus help? task manager *32

Inactive
By Armylife
Dec 6, 2010
Topic Status:
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  1. alright so I have a virus or something on my computer. i went into Task Manager and it shows explorer.exe*32. it makes my computer go extremely slow. Can someone help me?

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  3. Armylife

    Armylife Newcomer, in training Topic Starter

    Step 3 Anti Malware

    Malwarebytes' Anti-Malware 1.50
    www.malwarebytes.org

    Database version: 5259

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    12/7/2010 4:36:30 PM
    mbam-log-2010-12-07 (16-36-17).txt

    Scan type: Full scan (C:\|D:\|H:\|)
    Objects scanned: 380389
    Time elapsed: 2 hour(s), 37 minute(s), 40 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 8

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlls.dll (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlls64.dll (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlph.dll (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlservice.exe (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlvknlg.exe (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlvknlg64.exe (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlxf.dll (Adware.RelevantKnowledge) -> No action taken.
    c:\windows.old.003\Users\curtis\AppData\Local\Temp\~osD72D.tmp\rlxg.dll (Adware.RelevantKnowledge) -> No action taken.
  4. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    Your log says "No action taken" after each line.
    Please, re-run MBAM, FIX all issues and post new log along with other logs.
  5. Armylife

    Armylife Newcomer, in training Topic Starter

    alright. I also heard that if you Run AVG 2011 it will take care of all the Malware for you?
  6. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    No AV program is perfect. That's a myth.
  7. Armylife

    Armylife Newcomer, in training Topic Starter

    Would I be able to just wipe out my hard drive and start all over? If so I will only need the Windows 7 disk to reload it onto my computer correct? Will it get rid of all the Malware and viruses doing it like this or will it all stay on there?
  8. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    3 x yes.
    Let me know, what's going to be.
  9. Armylife

    Armylife Newcomer, in training Topic Starter

    alright Im just going to reload windows onto my computer without saving any of the old files.
  10. Broni

    Broni Malware Annihilator Posts: 46,321   +252

    No problem.
    Thank you for letting me know :)
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