TechSpot

Virus/malware keeping programs from running correctly

By cody2010
Dec 29, 2011
  1. I'm having trouble finding a virus/malware that is preventing programs from running correctly. Certain programs will be running in Task Manager, but will not display on the screen and then the processes cannot be ended either. I have ran several scans and no objects have been detected during those scans. This is a Windows XP machine. I have followed the 5-step process and will post the logs requested.

    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    www.malwarebytes.org

    Database version: v2011.12.28.05

    Windows XP Service Pack 2 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Danny Park :: JENNI [administrator]

    Protection: Enabled

    12/29/2011 2:49:03 PM
    mbam-log-2011-12-29 (14-49-03).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 282452
    Time elapsed: 25 minute(s), 40 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)



    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2011-12-29 15:16:42
    Windows 5.1.2600 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e SAMSUNG_HM160HI rev.HH100-11
    Running: 8uok5odm.exe; Driver: C:\DOCUME~1\DANNYP~1\LOCALS~1\Temp\pxtdypog.sys


    ---- System - GMER 1.0.15 ----

    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateFile [0xB70ED78A]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcess [0xB70ED738]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcessEx [0xB70ED74C]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xB70ED7CA]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenProcess [0xB70ED710]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenThread [0xB70ED724]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwProtectVirtualMemory [0xB70ED79E]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetContextThread [0xB70ED776]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetInformationProcess [0xB70ED762]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0xB70ED7F9]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xB70ED7E0]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwYieldExecution [0xB70ED7B4]
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtCreateFile
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtMapViewOfSection
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenProcess
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenThread
    Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtSetInformationProcess

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

    ---- EOF - GMER 1.0.15 ----


    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Danny Park at 15:20:35 on 2011-12-29
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1092 [GMT -6:00]
    .
    AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
    AV: Total Protection Service *Enabled/Updated* {8C354827-2F54-4E28-90DC-AD391E77808C}
    FW: Total Protection Service *Enabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
    C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    C:\Program Files\Dell Network Assistant\hnm_svc.exe
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\WINDOWS\system32\svchost.exe -k HPService
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Livescribe\PenComm\PenCommService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\system32\KADxMain.exe
    C:\Program Files\Dell\MediaDirect\PCMService.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Livescribe\Livescribe Desktop\LDTray.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6080506
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\managed virusscan\vscan\ScriptSn.20100803210605.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [LDTray] c:\program files\livescribe\livescribe desktop\LDTray.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [KADxMain] c:\windows\system32\KADxMain.exe
    mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
    mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
    mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
    mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe" /LOGON
    mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\StartMyagtTry.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [LDTray] c:\program files\livescribe\livescribe desktop\LDTray.exe
    mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    Trusted Zone: //about.htm/
    Trusted Zone: //Exclude.htm/
    Trusted Zone: //FWEvent.htm/
    Trusted Zone: //LanguageSelection.htm/
    Trusted Zone: //Message.htm/
    Trusted Zone: //MyAgttryCmd.htm/
    Trusted Zone: //MyAgttryNag.htm/
    Trusted Zone: //MyNotification.htm/
    Trusted Zone: //NOCLessUpdate.htm/
    Trusted Zone: //quarantine.htm/
    Trusted Zone: //ScanNow.htm/
    Trusted Zone: //strings.vbs/
    Trusted Zone: //Template.htm/
    Trusted Zone: //Update.htm/
    Trusted Zone: //VirFound.htm/
    Trusted Zone: mcafee.com\*
    Trusted Zone: mcafeeasap.com\betavscan
    Trusted Zone: mcafeeasap.com\vs
    Trusted Zone: mcafeeasap.com\www
    DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5449/mcfscan.cab
    TCP: DhcpNameServer = 10.54.0.199 68.105.28.11 68.105.29.11
    TCP: Interfaces\{9B114EB2-B4AE-4EDB-9E3D-79E7778B6CCA} : DhcpNameServer = 10.54.0.199 68.105.28.11 68.105.29.11
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
    Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.811.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
    AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-12-29 64512]
    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-5-5 214664]
    R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2008-5-5 14144]
    R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-12-23 2152688]
    R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-12-28 652872]
    R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2009-12-16 222528]
    R2 PenCommService;Livescribe Pulse Smartpen Service;c:\program files\common files\livescribe\pencomm\PenCommService.exe [2010-11-15 151552]
    R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-12-23 15232]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-28 20464]
    S2 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2008-5-5 144704]
    S2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2010-4-12 282824]
    S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-5-5 30192]
    S3 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-7-25 18944]
    S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2008-5-5 79816]
    S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2008-5-5 35272]
    S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-5-5 34248]
    S3 PulseUsb;Livescribe Pulse Smartpen USB Driver;c:\windows\system32\drivers\PulseUsb.sys [2010-11-15 19584]
    S3 SmartpenBus;Smartpen Enumerator;c:\windows\system32\drivers\smartpenbus.sys --> c:\windows\system32\drivers\SmartpenBus.sys [?]
    S3 SmartpenCom;Smartpen Communications;c:\windows\system32\drivers\smartpencom.sys --> c:\windows\system32\drivers\SmartpenCom.sys [?]
    .
    =============== Created Last 30 ================
    .
    2011-12-29 20:40:17 388096 ----a-r- c:\documents and settings\danny park\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
    2011-12-29 20:40:16 -------- d-----w- c:\program files\Trend Micro
    2011-12-29 18:17:16 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
    2011-12-29 18:16:09 -------- d-----w- c:\program files\Lavasoft
    2011-12-29 05:00:53 -------- d-----w- c:\program files\iPod
    2011-12-29 05:00:48 -------- d-----w- c:\program files\iTunes
    2011-12-29 04:58:35 -------- d-----w- C:\downloads
    2011-12-29 04:46:19 -------- d-----w- c:\windows\system32\appmgmt
    2011-12-28 22:53:37 -------- d-----w- c:\windows\pss
    2011-12-28 21:48:06 -------- d-----w- c:\documents and settings\danny park\application data\Malwarebytes
    2011-12-28 21:47:55 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2011-12-28 21:47:50 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-12-28 21:47:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-12-25 15:19:04 -------- d-----w- c:\program files\Bonjour
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 15:21:08.56 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 5/20/2008 6:01:01 PM
    System Uptime: 12/29/2011 12:07:32 PM (3 hours ago)
    .
    Motherboard: Dell Inc. | | 0WY040
    Processor: Intel Pentium III Xeon processor | Microprocessor | 2094/200mhz
    Processor: Intel Pentium III Xeon processor | Microprocessor | 2094/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 146 GiB total, 118.234 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
    Description: Deskjet F4500 series
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Deskjet F4500 series
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    RP125: 10/13/2011 11:00:44 PM - Software Distribution Service 3.0
    RP126: 11/1/2011 5:40:26 PM - System Checkpoint
    RP127: 11/10/2011 2:09:40 PM - Software Distribution Service 3.0
    RP128: 12/13/2011 11:10:50 PM - Software Distribution Service 3.0
    RP129: 12/25/2011 9:21:07 AM - Installed iTunes
    RP130: 12/28/2011 10:49:38 PM - Removed iTunes
    RP131: 12/28/2011 11:00:39 PM - Installed iTunes
    RP132: 12/29/2011 12:15:45 PM - Installed Ad-Aware
    RP133: 12/29/2011 12:16:07 PM - Installed Ad-Aware
    RP134: 12/29/2011 2:40:15 PM - Installed HiJackThis
    .
    ==== Installed Programs ======================
    .
    32 Bit HP CIO Components Installer
    3ivx MPEG-4 5.0.3 (remove only)
    Ad-Aware
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 8.1.3
    aiofw
    aioocr
    aioprnt
    aioscnnr
    ALOT Toolbar
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Bonjour
    Broadcom Management Programs
    Browser Address Error Redirector
    BufferChm
    center
    Club Vegas Casino 10,000
    Compatibility Pack for the 2007 Office system
    Conexant HDA D330 MDC V.92 Modem
    Copy
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Network Assistant
    Dell Support Center (Support Software)
    Dell Touchpad
    Dell Wireless WLAN Card
    Destinations
    DeviceDiscovery
    Digital Line Detect
    DJ_AIO_06_F4500_SW_MIN
    F4500
    FlipShare
    Google Desktop
    Google Toolbar for Internet Explorer
    GPBaseService2
    Help_CTR
    helptut
    helpug
    High Definition Audio Driver Package - KB835221
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB908673)
    Hotfix for Windows XP (KB909095)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    Hotfix for Windows XP (KB934428-v2)
    Hotfix for Windows XP (KB935448)
    Hotfix for Windows XP (KB937930)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Customer Participation Program 14.0
    HP Deskjet F4500 All-in-One Driver Software 14.0 Rel. 6
    HP Imaging Device Functions 14.0
    HP Photo Creations
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Update
    HPProductAssistant
    HPSSupply
    IntelliSonic Speech Enhancement
    iTunes
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 5
    KODAK All-in-One Printer Software
    ksdip
    Livescribeâ„¢ Desktop
    Malwarebytes Anti-Malware version 1.60.0.1800
    MarketResearch
    McAfee Browser Protection Service
    McAfee Firewall Protection Service
    McAfee SiteAdvisor Enterprise Plus
    McAfee Virus and Spyware Protection Service
    MediaDirect
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Premium
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Modem Diagnostic Tool
    More Brain Games 1.0
    MSN
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    netbrdg
    NetWaiting
    Network
    NVIDIA Drivers
    OpenOffice.org Installer 1.0
    OutlookAddinSetup
    QuickSet
    QuickTime
    Scan
    SCRABBLE
    SearchAssist
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB936782)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB937894)
    Security Update for Windows XP (KB938127)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    Security Update for Windows XP (KB941568)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB941644)
    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944338)
    Security Update for Windows XP (KB944533)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB947864)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971032)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    SFR
    Shop for HP Supplies
    SmartWebPrinting
    SolutionCenter
    Spelling Dictionaries Support For Adobe Reader 8
    Status
    Toolbox
    TrayApp
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB975364)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896256)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB912945)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB946627)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Visual C++ 8.0 x86 Runtime Setup Package
    WebFldrs XP
    WebReg
    Windows Driver Package - Livescribe (PulseUsb) Image (03/19/2009 2.0.12.1)
    Windows Genuine Advantage Notifications (KB905474)
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885855
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB889673
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    12/29/2011 2:46:11 PM, error: NetBT [4321] - The name "CODY-LAPTOP :0" could not be registered on the Interface with IP address 10.54.0.109. The machine with the IP address 10.54.0.104 did not allow the name to be claimed by this machine.
    12/29/2011 1:01:31 PM, error: NetBT [4321] - The name "PERSONAL :0" could not be registered on the Interface with IP address 10.54.0.109. The machine with the IP address 10.54.0.148 did not allow the name to be claimed by this machine.
    12/28/2011 9:56:10 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    12/28/2011 5:10:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service myAgtSvc with arguments "-ComServiceStart" in order to run the server: {57D763AF-AA46-48B0-BC80-F6C77AB32952}
    12/28/2011 5:10:36 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service myAgtSvc with arguments "-ComServiceStart" in order to run the server: {73E205B1-07D5-47E0-8F08-EDE73A6D58B6}
    12/28/2011 5:10:36 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service myAgtSvc with arguments "-ComServiceStart" in order to run the server: {432C3FDB-7983-4A95-B916-68051046601A}
    12/28/2011 5:10:35 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service myAgtSvc with arguments "-ComServiceStart" in order to run the server: {B7A9F07F-7443-4925-BCF9-BAACAD2A0A06}
    12/28/2011 4:17:49 PM, error: NetBT [4321] - The name "RLHLAPTOP-PC :0" could not be registered on the Interface with IP address 10.54.0.109. The machine with the IP address 10.54.0.106 did not allow the name to be claimed by this machine.
    12/28/2011 4:14:21 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
    12/28/2011 4:14:21 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    12/28/2011 4:12:19 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
    12/28/2011 4:10:16 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iaStor
    12/28/2011 4:10:07 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
    12/28/2011 3:54:39 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV Fips intelppm mfehidk
    12/28/2011 3:53:25 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    12/28/2011 3:53:02 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service myAgtSvc with arguments "-ComServiceStart" in order to run the server: {F4FDBE62-D0DD-49F3-AAF3-C6967EE7A06B}
    12/28/2011 3:38:27 PM, error: NetBT [4321] - The name "PERSONAL-RH :0" could not be registered on the Interface with IP address 10.54.0.109. The machine with the IP address 10.54.0.148 did not allow the name to be claimed by this machine.
    12/28/2011 3:37:49 PM, error: NetBT [4321] - The name "KATIELAP-PC :0" could not be registered on the Interface with IP address 10.54.0.109. The machine with the IP address 10.54.0.108 did not allow the name to be claimed by this machine.
    12/28/2011 3:27:39 PM, error: DCOM [10000] - Unable to start a DCOM Server: {F4FDBE62-D0DD-49F3-AAF3-C6967EE7A06B}. The error: "%193" Happened while starting this command: C:\Program Files\McAfee\Managed VirusScan\Firewall\mfwss.dll -Embedding
    12/28/2011 3:27:06 PM, error: Service Control Manager [7034] - The McAfee Virus and Spyware Protection Service service terminated unexpectedly. It has done this 1 time(s).
    12/28/2011 3:22:58 PM, error: Dhcp [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 001FE10141F2 has been denied by the DHCP server 10.54.0.199 (The DHCP Server sent a DHCPNACK message).
    12/28/2011 12:30:37 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
    12/28/2011 11:58:47 AM, error: NetBT [4321] - The name "HAYSVILLE :0" could not be registered on the Interface with IP address 192.168.1.102. The machine with the IP address 192.168.1.103 did not allow the name to be claimed by this machine.
    12/28/2011 11:41:03 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.
    12/28/2011 11:41:03 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
    12/28/2011 11:41:03 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    12/28/2011 11:14:28 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
    12/28/2011 10:05:03 PM, error: Service Control Manager [7034] - The FlipShare Service service terminated unexpectedly. It has done this 1 time(s).
    12/28/2011 10:04:27 PM, error: Service Control Manager [7034] - The McShield service terminated unexpectedly. It has done this 1 time(s).
    12/25/2011 9:41:56 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.
    12/25/2011 9:41:56 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
    12/25/2011 9:41:56 AM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    .
    ==== End Of File ===========================
     
  2. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===========================================================

    Can you give me an example of a "ghost" program?

    You're running two AV programs, Lavasoft Ad-Watch Live! Anti-Virus and McAfee.
    One of them has to go.
    I suggest you uninstall Lavasoft.
     
  3. cody2010

    cody2010 TS Rookie Topic Starter

    iTunes and McAfee Total Protection are both acting like the "ghost" programs. I cannot get the McAfee console to come up unless I kill the agent process in task manager, which acts like its loading upon boot-up, but never completes. I installed Ad-Aware in order to have a working antivirus scan completed, but I can uninstall if necessary.
     
  4. Broni

    Broni Malware Annihilator Posts: 52,904   +344

  5. cody2010

    cody2010 TS Rookie Topic Starter

    I just finished reinstalling McAfee and iTunes. I think there was an issue with the original version of McAfee because after uninstalling that it seemed to fix the issues with iTunes even before I reinstalled it. The computer as a whole seems to be running better now. Any more suggestions or do you think that was the only problem?
     
  6. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    I don't see anything malicious in your logs so you should be good to go :)

    [​IMG]
     

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