Virus or Malware?. Please help I don't know what to do

Inactive
By dazdm2001
Aug 28, 2011
Topic Status:
Not open for further replies.
  1. Hi, noob here, I experienced a total loss of control on my laptop 3 days ago,I shut down and wouldn't let me boot up, I ended up doing a system restore and have had serious problems ever since.

    It wont let me run certain programs (Virus scanners) as it just shuts down my system.

    I have tried to follow the 6 step thread but I cant install any of the virus scanners.

    I have installed malware bytes and this is the log bellow,

    Any help would be greatly appreciated. Thank you. Darren



    Scan type: Quick scan
    Objects scanned: 1
    Time elapsed: 2 second(s)

    Memory Processes Infected: 1
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    c:\Users\yolanda darren\AppData\Roaming\Yqvu\keva.exe (Trojan.Dropper) -> 5552 -> Unloaded process successfully.

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{1433E4BA-2671-4256-10F1-BDA0EDF6F992} (Trojan.Dropper) -> Value: {1433E4BA-2671-4256-10F1-BDA0EDF6F992} -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\yolanda darren\AppData\Roaming\Yqvu\keva.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
  2. dazdm2001

    dazdm2001 Newcomer, in training Topic Starter

    Step 3 would not work for me even in safe mode.

    step 4 results.

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Yolanda Darren at 0:18:13 on 2011-08-29
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3068.1547 [GMT 1:00]
    .
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\atieclxx.exe
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
    C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
    c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\DllHost.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\taskmgr.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\SRWare Iron\iron.exe
    C:\Program Files (x86)\SRWare Iron\iron.exe
    C:\Windows\Syswow64\ping.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\System32\svchost.exe -k swprv
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
    mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
    mRunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HUEYPR~1.LNK - C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    TCP: DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{87AB77EA-9029-4080-A9CD-288237A35269} : DhcpNameServer = 172.2.1.161
    TCP: Interfaces\{9BAA8E56-F7A6-4204-A42E-A3D8BF695923} : DhcpNameServer = 192.168.0.1
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll
    mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
    mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
    mRunOnce-x64: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
    mRunOnce-x64: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AESTFilters;Andrea ST Filters Service;C:\WINDOWS\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe [2010-11-25 89600]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
    R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-8-27 366640]
    R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-22 689472]
    R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
    R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
    .
    =============== Created Last 30 ================
    .
    2011-08-27 19:24:36 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Yqvu
    2011-08-27 19:24:36 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Egecl
    2011-08-27 18:19:14 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Malwarebytes
    2011-08-27 18:19:06 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
    2011-08-27 18:19:06 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-08-27 18:19:03 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-08-27 18:19:03 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-08-27 15:38:50 -------- d-----w- C:\ProgramData\AVAST Software
    2011-08-27 15:38:50 -------- d-----w- C:\Program Files\AVAST Software
    2011-08-27 14:11:24 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Pantone
    2011-08-27 14:06:54 -------- d-----w- C:\Program Files (x86)\Pantone
    2011-08-27 14:02:19 -------- d-----w- C:\Program Files (x86)\Portrait Professional 10
    2011-08-27 13:57:15 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\Adobe
    2011-08-27 13:50:12 -------- d-----w- C:\Program Files (x86)\Portrait Professional 10 Trial
    2011-08-27 13:39:13 640888 ----a-w- C:\Program Files\uTorrent.exe
    2011-08-27 13:38:12 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\uTorrent
    2011-08-27 13:38:12 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\uTorrent
    2011-08-27 13:34:41 53248 ----a-w- C:\Windows\SysWow64\CSVer.dll
    2011-08-27 13:00:06 -------- d-----w- C:\ProgramData\PCDr
    2011-08-27 12:56:08 -------- d-----w- C:\ProgramData\iolo
    2011-08-27 12:51:42 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\Dell Edoc Viewer
    2011-08-27 12:36:39 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\wsInspector
    2011-08-27 12:28:57 -------- d-----w- C:\Program Files (x86)\Startup Inspector for Windows
    2011-08-27 12:00:57 -------- d-----w- C:\ProgramData\IObit
    2011-08-27 12:00:55 -------- d-----w- C:\Program Files (x86)\IObit
    2011-08-27 11:54:02 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\Chromium
    2011-08-27 11:53:57 -------- d-----w- C:\Program Files (x86)\SRWare Iron
    2011-08-27 10:01:18 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{B5494F99-AB51-459F-B326-5D1EE5323998}\mpengine.dll
    2011-08-27 10:01:14 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-08-27 09:46:08 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\ElevatedDiagnostics
    2011-08-27 09:09:40 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\Diagnostics
    2011-08-26 23:54:28 -------- d-----w- C:\Windows\SMINST
    2011-08-26 23:30:49 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Dell
    2011-08-26 23:30:35 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\ATI
    2011-08-26 23:30:13 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\Stardock_Corporation
    2011-08-26 23:29:09 -------- d-sh--w- C:\$RECYCLE.BIN
    2011-08-26 23:29:05 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\VirtualStore
    2011-08-26 23:28:28 -------- d-----w- C:\Users\Yolanda Darren\AppData\Local\SoftThinks
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 0:18:49.58 ===============

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 27/08/2011 00:24:38
    System Uptime: 28/08/2011 23:14:31 (1 hours ago)
    .
    Motherboard: Dell Inc. | | 0CJG36
    Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 2300/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 283 GiB total, 252.966 GiB free.
    D: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP11: 27/08/2011 10:59:27 - Windows Update
    RP12: 27/08/2011 11:27:35 - Installed Java(TM) 6 Update 26
    RP13: 27/08/2011 13:45:56 - Windows Update
    RP14: 27/08/2011 14:58:14 - Installed Adobe Photoshop Lightroom 3 64-bit.
    RP15: 27/08/2011 16:38:41 - avast! Free Antivirus Setup
    RP16: 27/08/2011 21:57:46 - avast! Free Antivirus Setup
    RP17: 27/08/2011 22:13:38 - Windows Update
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.1.2
    ATI Catalyst Control Center
    µTorrent
    Bing Bar
    Bing Bar Platform
    Bing Rewards Client Installer
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-core-static
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    D3DX10
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell Dock
    Dell Getting Started Guide
    hueyPRO 1.5.1
    Java Auto Updater
    Java(TM) 6 Update 26
    Junk Mail filter update
    Malwarebytes' Anti-Malware version 1.51.1.1800
    Mesh Runtime
    Messenger Companion
    Microsoft Default Manager
    Microsoft Office 2010
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    MSVCRT
    MSVCRT_amd64
    Portrait Professional 10.4 Trial
    Portrait Professional 10.5
    Roxio Burn
    Skins
    Skype Toolbars
    Skype™ 4.2
    SRWare Iron 13.0.800.0
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live Messenger Companion Core
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! Detect
    .
    ==== Event Viewer Messages From Past Week ========
    .
    29/08/2011 00:12:51, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2506928).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2563894).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2555917).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2544893).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2511455).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2491683).
    28/08/2011 23:21:09, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2442962).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB971033).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2506014).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2488113).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2388210).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2567680).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2536275).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2532531).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2509553).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2483614).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2476490).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2423089).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2393802).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Microsoft .NET Framework 3.5.1, Windows 7, and Windows Server 2008 R2 for x64-based Systems (KB2416471).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2539634).
    28/08/2011 23:21:08, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2518867).
    28/08/2011 23:21:07, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB975496).
    28/08/2011 23:21:07, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2541014).
    28/08/2011 23:21:07, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2454826).
    28/08/2011 23:21:07, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2507618).
    28/08/2011 23:21:07, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2385678).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update Rollup for ActiveX Killbits for Windows 7 for x64-based Systems (KB2562937).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2524375).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Microsoft Browser Choice Screen Update for EEA Users of Windows 7 for x64-based Systems (KB976002).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Microsoft .NET Framework 3.5 SP1 Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB982526).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2508272).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2545698).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2522422).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2511250).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2484033).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2467023).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2510531).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2506212).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2544521).
    28/08/2011 23:21:06, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Cumulative Update for Media Center for Windows 7 x64-based Systems (KB2284742).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2387530).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2570791).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2563227).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2552343).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2547666).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2533552).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Windows 7 for x64-based Systems (KB2515325).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2447568).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2560656).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2536276).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2535512).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2503665).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2479943).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2425227).
    28/08/2011 23:21:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Security Update for Windows 7 for x64-based Systems (KB2305420).
    28/08/2011 23:19:11, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
    28/08/2011 23:15:31, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff80002ea80fa, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082811-46051-01.
    27/08/2011 22:14:19, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2559049).
    27/08/2011 22:14:03, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2556532).
    27/08/2011 22:00:29, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8003369c84, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-64802-01.
    27/08/2011 18:23:31, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff800028b9b72). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-58047-01.
    27/08/2011 18:13:45, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:37:13, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:37:12, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    27/08/2011 17:37:11, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    27/08/2011 17:36:40, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    27/08/2011 17:36:28, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    27/08/2011 17:35:45, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21
    27/08/2011 17:35:31, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi discache spldr Wanarpv6
    27/08/2011 17:35:12, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002bce72a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-87719-01.
    27/08/2011 17:27:25, Error: Microsoft-Windows-WER-SystemErrorReporting [1005] - Unable to produce a minidump file from the full dump file.
    27/08/2011 17:27:25, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff800028d0078, 0xfffff88005b26988, 0xfffff88005b261f0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
    27/08/2011 17:15:05, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:14:53, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    27/08/2011 17:14:53, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    27/08/2011 17:11:20, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
    27/08/2011 17:11:20, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    27/08/2011 17:11:20, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:11:20, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:11:20, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:11:20, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:11:18, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    27/08/2011 17:11:18, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    27/08/2011 17:11:18, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
    27/08/2011 17:11:18, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    27/08/2011 17:11:18, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    27/08/2011 17:11:17, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8003331c84, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-43851-01.
    27/08/2011 17:03:53, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff800028a3b75, 0xfffff88004841948, 0xfffff880048411b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-48594-01.
    27/08/2011 16:59:26, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff8000288b95f, 0xfffff88006151a38, 0xfffff880061512a0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-45302-01.
    27/08/2011 16:55:01, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000000b8000000dc, 0x0000000000000002, 0x0000000000000001, 0xfffff80002850055). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-42806-01.
    27/08/2011 16:50:35, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffffa8002fe6af0, 0xfffffa8002fe7400, 0x000000000491fba0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-44226-01.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The HomeGroup Listener service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    27/08/2011 16:45:47, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    27/08/2011 15:10:04, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004
    27/08/2011 13:38:16, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800028a27e7, 0x0000000000000000, 0x000000007efa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-47798-01.
    27/08/2011 13:31:34, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa80033a4c84, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-51168-01.
    27/08/2011 12:43:27, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff8000284c0fa, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082711-46566-01.
    27/08/2011 11:22:04, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the McAfee Services service, but this action failed with the following error: An instance of the service is already running.
    27/08/2011 11:21:03, Error: Service Control Manager [7031] - The McAfee VirusScan Announcer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 11:21:03, Error: Service Control Manager [7031] - The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 11:21:03, Error: Service Control Manager [7031] - The McAfee Personal Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    27/08/2011 11:20:21, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McNASvc service.
    .
    ==== End Of File ===========================
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    Welcome to TechSpot! I'll help you sort things out. Please read the following:
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.

    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
    =====================================
    [1] I have some questions and comments.
    1. You had a great deal of activity yesterday, 8/27. Did the problems begin before 8/27
    2. There are numerous bugchecks and memory dumps. It is possible I may need to refer you to one of our other forums to interpret the minidump files.
    3. There are error events from McAfee on 8/27. Was that your AV,FW and security program at that time? Was the subscription current? It wasn't uninstalled.
    4. The Restore Points show 2 setups downloaded for Avast:
    RP15: 27/08/2011 16:38:41 - avast! Free Antivirus Setup
    RP16: 27/08/2011 21:57:46 - avast! Free Antivirus Setup
    This is to replace McAfee but you can't get it to run?
    5. P2P or 'file sharing' Warning:
    Note: Even if you are using a "safe" P2P program, it is only the program that is safe. I suggest that you uninstall uTorrent for the following reasons:
    • As long as you are using file sharing networks and programs which are from sources that are not documented, you cannot verity that a download is legitimate.
    • Malware writers use these program to include malicious content.
    • File sharing is usually unmonitored and there is a danger that your private files might be accessed.
    • The 'sharing' also includes malware that the shared system has on it.
    • Files that are illegal can be spread through file sharing.

    Please read the information on P2P Warning to help you better understand these dangers.

    Why did you choose to download this file sharing program? It also shows 8/27. Did problems begin after using this program?
    uTorrent should be deleted. File sharing is a straight road to malware. If you choose not to delete it, please disable it and do not use it while I am helping clean the system.
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +32

    Must need more coffee! Hit the Submit button twice before I was through!

    Do you recognize either of these 2 entries- also both from 8/27?
    2011-08-27 19:24:36 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Yqvu
    2011-08-27 19:24:36 -------- d-----w- C:\Users\Yolanda Darren\AppData\Roaming\Egecl

    ===================================
    Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    --------------------------------------
    Download Combofix from HERE or HERE and save to the desktop
    • Double click combofix.exe & follow the prompts.
    • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
      **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    • Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    • .Click on Yes, to continue scanning for malware
    • .If Combofix asks you to update the program, allow
    • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • .Close any open browsers.
    • .Double click combofix.exe[​IMG] & follow the prompts to run.
    • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
    Re-enable your Antivirus software.

    Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
    Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
    Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
    Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue.
    ======================================
    • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESETOnlineScan
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
      [o] Double click on the [​IMG]on your desktop.
    • Check 'Yes I accept terms of use.'
    • Click Start button
    • Accept any security warnings from your browser.
      [​IMG]
    • Uncheck 'Remove found threats'
    • Check 'Scan archives/
    • Leave remaining settings as is.
    • Press the Start button.
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
    • When the scan completes, press List of found threats
    • Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
    • Push the Back button
    • Push Finish

    NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
    ==============================================
    There is also some evidence in the Error Events that some of the Services don't have their Dependencies running, so the Service can't run. If this is the case, it is possible you may not be able to perform certain functions that require the Service to run. This is something that can handled easily, although it is time consuming.

    Please paste logs into your next reply.
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