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Virus removal

Discussion in 'Virus and Malware Removal' started by hlevin, Mar 4, 2013.

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Page 3 of 3

  1. hlevin Newcomer, in training Posts: 57

    Eset found no threats.

    I adjusted the time but it resets to the wrong time with restarting the computer.
    hlevin, Mar 6, 2013
    #41

  2. Broni Malware Annihilator Posts: 39,398   +177

    You may need to replace CMOS battery.

    Anything else wrong with your computer?
    Broni, Mar 7, 2013
    #42

  3. hlevin Newcomer, in training Posts: 57

    I don't think anything else is wrong. What is the CMOS battery? The time was correct before beginning this process.
    hlevin, Mar 7, 2013
    #43

  4. Broni Malware Annihilator Posts: 39,398   +177

    How to replace CMOS battery: http://pctechnotes.com/how-to-change-your-cmos-battery/

    Also....

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.
    Broni, Mar 7, 2013
    #44

  5. hlevin Newcomer, in training Posts: 57

    I really don't think it would be a battery problem. It's a pretty new computer and the time runs at the correct pace, just shows up as some hours behind (with the correct minutes). Also, this problem just started since we started these virus scans.

    Also, the update Java link gives me this error message:
    Verify Java Version

    We are unable to verify if Java is currently installed and enabled in your browser.
    If you have installed Java and there is an error with the verification, there could be a configuration issue (eg. browser, Java control panel, security settings).
    hlevin, Mar 7, 2013
    #45

  6. Broni Malware Annihilator Posts: 39,398   +177

    Regarding Java...
    Run JavaRa first.
    Then go here: http://www.java.com/en/download/manual.jsp and download standalone installer.

    As for computer clock...
    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
    Good luck :)
    Broni, Mar 7, 2013
    #46
     

  7. hlevin Newcomer, in training Posts: 57

    The Java Setup says installation failed because the wizard was interrupted.
    hlevin, Mar 7, 2013
    #47

  8. Broni Malware Annihilator Posts: 39,398   +177

    Did you run JavaRa first?
    Broni, Mar 7, 2013
    #48

  9. hlevin Newcomer, in training Posts: 57

    Yes.
    hlevin, Mar 7, 2013
    #49

  10. Broni Malware Annihilator Posts: 39,398   +177

    I suggest new topic in Windows forum regarding Java and computer clock issues.
    Broni, Mar 7, 2013
    #50

  11. hlevin Newcomer, in training Posts: 57

    Ok, thanks. I was able to install a version of java.
    hlevin, Mar 7, 2013
    #51

  12. Broni Malware Annihilator Posts: 39,398   +177

    Cool :)

    Good luck and stay safe :)
    Broni, Mar 7, 2013
    #52

  13. hlevin Newcomer, in training Posts: 57

    Thank you for your help! Would you mind still helping me delete the leftovers of Symantec endpoint protection?
    hlevin, Mar 7, 2013
    #53

  14. Broni Malware Annihilator Posts: 39,398   +177

    They should be gone. We removed them with FRST fix.
    Broni, Mar 7, 2013
    #54

  15. hlevin Newcomer, in training Posts: 57

    It is still appearing in the uninstall/change list.
    hlevin, Mar 7, 2013
    #55

  16. Broni Malware Annihilator Posts: 39,398   +177

    That won't bother anything since nothing from Symantec is running.
    It's just dead registry leftover.
    Leave it alone.
    Broni, Mar 7, 2013
    #56
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