To anyone who can help, I'm having difficulty helping someone remove a virus or viruses that are primarily stopping all antivirus and locally installed scan tools programs from running. I've tried running the Farbar FRST.exe tool as recommended for providing log information but keep getting an "Application Error". I've tried running in safe mode with the same result. I've run online web based scan tools these were Eset and Panda which did remove threats but didn't remove the primary virus stopping all antivirus programs from running. Any help would be appreciated. Thanks, Tony.